Inbound Customer Service Agent

Job Title: Customer Service Executive (Inbound Calls)/ Chat ProcessDepartment: Customer ServiceReporting To: Team LeadResponsibilities:Answering inbound calls: Addressing customer inquiries, providing information, and resolving problems.Assisting with customer queries: Answering questions, providing directions, and resolving potential issues.Handling...

Job Overview As a key member of our team, you will be responsible for handling inbound customer queries and providing accurate assistance. This is an exciting opportunity to work in a fast-paced environment where no two days are the same. Key Responsibilities Handle inbound customer queries and provide accurate assistanceMaintain a polite and professional...

Job Title: Inbound Process Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as an Inbound Process Customer Service Representative. This role involves handling inbound calls, providing exceptional customer support, and resolving customer issues in a timely and efficient manner.About the...

Operational Management: Oversee the day-to-day operations of the inbound contact centre, ensuring adherence to service level agreements (SLAs), quality standards, and regulatory guidelines. Team Leadership and Development: Lead, mentor, and motivate a team of contact centre agents and team leaders. This includes setting clear performance expectations,...

Customer Service RepresentativeWe are seeking a Customer Service Representative to act as the initial point of contact for our customers. This role is crucial for ensuring customer satisfaction by handling inquiries, resolving issues, and providing support across various communication channels.ResponsibilitiesHandle inbound and outbound calls, emails, and...

Key Position SummaryCustomer Service Representative Job OverviewWe are seeking a highly motivated Customer Service Representative to join our team. As a key member of our service team, you will be responsible for providing excellent customer service and support to our clients.Job Responsibilities:Handle inbound calls from customers related to ETLI services...

Process:- Upstox Inbound Process, customer service -Good English Communication -Inbound voice process, no targets -Salary: Upto 16,000 In Hand -Minimum 12th Pass -Shift timing: 9:30am - 6:30pm Required Candidate profileMin qualification- HSC Location: Majiwada, Thane To schedule your interview Call or send your CV through WhatsApp (number mentioned...

Real Time Analyst RTA -WFMSpecific Duties:Ensuring real time Queues monitoring.Real time Shrinkage TrackingReal time Service level Monitoring & Reporting for each intervalBusiness agreed reports interval wise APR- Break Schedules- Login Issues & MonitoringExperienceAt least >1 Year Experience in International Call center monitoring - InboundAt least 2> Years...

Inbound Customer Support SpecialistWe are seeking a highly skilled and motivated individual to fill the role of Inbound Customer Support Specialist. This key position involves handling customer inquiries and providing exceptional service to ensure a positive customer experience.Key Responsibilities:Respond to inbound customer inquiries via phone, email, and...

Job Title Customer Support Agent - International BPO USA UK Clients Mumbai Malad Up to 40 000 month Call WhatsApp 919892241535 for quick response Job Role Responsibilities Handle inbound outbound calls emails and chats for USA UK customers Provide exceptional customer service resolve queries efficiently Ensure high customer satisfaction...