Lead Trainer

2 days ago


Pune, Maharashtra, India Mphasis Full time
Job Overview

We are seeking an experienced mortgage process trainer to manage multiple training requirements, implement solutions, and measure their impact. The ideal candidate will be passionate about learning and committed to leading by example.

Key Responsibilities
  • Past mortgage originations experience with two or more years of experience in designing, developing, and delivering training.
  • Excellent presentation skills to engage learners effectively.
  • Evaluate individual and organizational performance to ensure training meets business needs and improves performance.
  • Consult with business stakeholders to identify training needs and develop solutions that meet those needs.
  • Optimize training processes for efficiency and effectiveness.
  • Manage the supply chain, planning, organizing, and ensuring high conversion and retention from onboarding new hires to handover to the business.
Requirements and Qualifications
  • Past mortgage originations experience with two or more years of experience.
  • Graduate in any field.
  • Experience/certification in the mortgage industry, specifically loan processing & Initial Underwriting in US Residential Mortgage.
Competency Requirements
  • Communication Skills (Oral and Written) - Advanced.
  • Mortgage Domain - Expert.
  • Evaluating others - Advanced.
  • Facilitation Skills - Advanced.
  • Instructional Design - Intermediate.
  • People Management - Advanced.
  • Employee Engagement - Advanced.
  • Stakeholder Management - Advanced.
  • Excel Skills - Intermediate.
  • Flexibility, Integrity, and Accountability - Expert.
Additional Requirements

The salary for this role is expected to be around ₹12-15 lakhs per annum, depending on experience and qualifications.

About Mphasis

Mphasis is a leading IT services company providing end-to-end digital transformation solutions to businesses worldwide.



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