Lead Trainer for Mortgage Process

1 week ago


Pune, Maharashtra, India Mphasis Full time

Job Overview

Mphasis is a leading IT consulting and outsourcing company, and we are seeking an experienced Lead Trainer for our Mortgage Process team in Bangalore/Pune.

Salary: ₹15,00,000 - ₹25,00,000 per annum

Job Description

We are looking for a skilled professional to lead our training initiatives for the Mortgage Process team. The successful candidate will have excellent presentation skills and experience in designing, developing, and delivering training programs.

Key Responsibilities:

  • Designing and delivering training solutions that meet business needs
  • Evaluating individual and organizational performance to ensure training is meeting business objectives
  • Identifying training needs by consulting with stakeholders and using needs assessments
  • Optimizing training processes for efficiency
  • Managing supply chain planning, organizing, and ensuring high conversion and retention from onboarding new hires to handover to business

Requirements:

The ideal candidate should have past experience in mortgage originations, with two or more years of experience in designing and delivering training programs. They should also have expertise in evaluating others, facilitation skills, instructional design, people management, employee engagement, stakeholder management, and Excel skills.

Additional Requirements:

A graduate degree in any field and experience/certification in the mortgage industry with expertise in loan processing & initial underwriting in US Residential Mortgage are required.



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