ITSM Operations Specialist

Job RequirementsJob Duties:Manage change tickets within the Mission Critical, and Helios environments. Represent the overall ITSM team in critical incidents during IST (Indian Standard Time) working hours and ensure coherence with ITSM/ITIL process. Assist in developing and delivering change, incident, problem and defect metric reporting to ensure SLA...

Job DescriptionJOB DESCRIPTIONThis role is responsible for analyzing and optimizing IT Service Management (ITSM) processes-including Incident, Major Incident, Problem -within the ServiceNow platform.The Analyst will triage user-reported issues, collaborate with ITSM Process Owners and Champions to refine workflows, document business and functional...

We Core Solutions are looking for Sr. ITSM EngineerRole - Sr. ITSM EngineerExperience YearsNotice Period - Immediate to 30 DaysLocation - Chennai(Guindy)Work Mode - Work from Office(WFO)Interested people can apply in the link or share their resume to Position Summary:We are seeking an IT Service Management Engineer / Sr. Engineer to be part of the...

Job SummaryThis position plays a crucial role in ensuring the integrity and reliability of engineering activities. As a technical specialist, you will make authoritative decisions and recommendations that have a significant impact on our operations.

Role : IT Service Management (ITSM) SpecialistWork Mode : Work from OfficeExperience : 6 to 8 YearsJob Description :We are seeking an experienced and highly skilled ITSM Specialist to join our team. The ideal candidate will have extensive expertise in developing and implementing solutions on the ServiceNow platform, with a strong focus on the ITSM suite....

Job Description ServiceNow Software Asset Management (SAM) Technical ConsultantPosition: ServiceNow Technical Consultant Software Asset Management (SAM)Experience Required: 5+ Years (ServiceNow Development & Implementation)Employment Type : Full-timeAbout the Role :We are looking for an experienced ServiceNow Technical Consultant specializing in Software...

Job Title: Operations Support Specialist">Provide ongoing support for SAP operational issues and incidents.Maintain the availability and performance of SAP systems and interfaces.Collaborate with technical teams to resolve complex problems related to jobs, batch processes, and IDocs.Key Responsibilities:">Solve day-to-day operational issues and perform root...

Job Title: Technical Support SpecialistWe are seeking a highly skilled and experienced technical support specialist to join our IT operations team.The ideal candidate will have strong experience in server and network support, web/app server troubleshooting (Apache, NGINX, IIS, Tomcat, WebLogic, JBoss), cloud services, scripting, and ITSM tools like...

Cloud Operations SpecialistJoin us as a Cloud Operations Specialist at Dedalus, one of the Worlds leading healthcare technology companies, at our team in Chennai, India to do the best work of your career and make a profound impact in providing better care for a healthier planet.LINK TO APPLY : What youll achieveDedalus is growing its footprint in offering...

OverviewWe are seeking a seasoned Business Analyst or Operations Specialist to oversee IT operations within the Engineering domain. This role will be part of the Operation ICT Team, responsible for ensuring IT governance frameworks comply with operational efficiency standards.Maintaining IT governance frameworks for compliance and operational...