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Logistics Performance Manager
1 month ago
Job Purpose
As a Logistics Performance Manager, you will be responsible for real-time tracking of agreed performance parameters and ensuring corrective action accordingly. You will ensure adherence to SOPs and reporting systems as given. Additionally, you will provide value-added inputs to PLH/Rail-Road coordinator for areas of performance improvement.
Job Context & Major Challenges
The Cement Business is working on improving services to its customers, and this can be achieved by enhancing performance at each level of operation. The Performance Manager at the Plant exercises real-time monitoring over operations through Eye to Serve module, SAP, and initiates corrective actions in outbound logistic operations at Plant for improvement in logistic performance indices.
The efforts of operational roles at the Plant (Road/Rail/Shift) are focused on ensuring mobilization of required resources for timely order execution/S&OP target achievement. The Performance Manager works on identifying and facilitating implementation of identified areas of improvement in each area of operations w.r.t improvement in systems and processes, dedicated fleet development, fleet size optimization, reduction in truck turnaround time, and rake loading time, and even need for Capex investments w.r.t Plant infrastructure up-gradation.
The biggest challenge of the Performance Manager will be to make people use the aforesaid module extensively at Plant and give them analytical feedback to improve their efficiencies without loss of time. The job requires a high degree of analytical skills and persuasive behavior to ensure acceptance of given suggestions and making people use the system extensively for corrective actions.
Key Result Areas
KRA (Accountabilities) (Max 1325 Characters)
Supporting Actions (Max 1325 Characters)
KRA1
Performance Management
• Compliance to S&OP Planning: creating a system to improve S&OP achievement through triggering inputs w.r.t variation against the S&OP PLH, rail & Road coordinator w.r.t Despatch Volume, segment distribution, interstate movement.
• Cost Management: Creating a system to track the various logistics parameters/efficiencies impacting logistics cost & providing inputs to PLH, Road & Rail Coordinator, Zone for efficiency improvements leading to cost optimization on Regional basis.
• Achievement of desired Service Level: Monitoring of CSL on order level w.r.t quantity and quality and feedback for improvement to PLH & rail & road coordinator for consistent and continuous improvement through change in business practices.
KRA2
System Strengthen & Improvement
• Educating the team on the systems required for improved performance and working jointly to get the new systems and process implemented.
KRA3
Improving logistics KPI
• Analysis of the actual performance, identifying the areas of performance improvement, working with the team for specific and time-bound action plan for implementation.
• Defining a system for monitoring and facilitating complete and timely implementation of the agreed actions for performance improvement.