
Conflict Resolvers
1 week ago
Job Title: Dispute Resolution Professional
Job Type: Full-Time
Languages: English and Hindi
Academic Qualification: Any Graduate
Responsibilities:
Dispute Resolution:
Effectively manage and resolve escalated customer disputes related to refunds, concerns, and other issues.
Investigate and analyze the root causes of disputes to prevent recurrence.
Refund Management:
Process and oversee refund requests in adherence to company policies.
Collaborate with relevant departments to streamline refund processes and minimize errors.
Customer Communication:
Communicate with customers in a professional and empathetic manner to understand their concerns.
Provide timely updates to customers on the resolution status of their escalated cases.
Collaboration and Reporting:
Work closely with customer support, sales, and other relevant teams to gather information and expedite resolution.
Maintain accurate records of escalated cases, actions taken, and resolutions achieved.
Generate regular reports on dispute trends and suggest improvements to prevent future issues.
Requirements:
• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and analytical mindset.
• Empathy and patience in dealing with customer concerns.
• Ability to collaborate effectively with cross-functional teams.
• Proficiency in using CRM software and customer support tools.
Key Competencies:
• Customer Focus: Demonstrated commitment to understanding and meeting customer needs.
• Adaptability: Ability to adjust to changing priorities and work in a fast-paced environment.
• Conflict Resolution: Proven ability to manage and resolve conflicts, turning challenges into opportunities for customer satisfaction.
• Attention to Detail: Meticulous in maintaining accurate records and ensuring precision in refund processes.
],-
HR Business Partner
2 weeks ago
Lucknow, Uttar Pradesh, India beBeeEmployeeRelations Full time ₹ 15,00,000 - ₹ 25,00,000Job Title: Employee Relations AssociateAbout the Role:We are seeking a highly skilled and experienced professional to join our team as an Employee Relations Associate. In this role, you will be responsible for managing employee relations issues, resolving conflicts, and promoting a positive work environment.The ideal candidate will have a strong background...
-
Manager
2 weeks ago
Lucknow, Uttar Pradesh, India MAHENDRA K & COMPANY Full time ₹ 4,50,000 - ₹ 6,00,000 per yearJob Responsibilities :Administration of Office Work.Communication with Clients.Resolving conflicts or complaints from Clients and Staff Members.Ensuring Staff Members follow Firm's policies and procedures.Requirements :MBA with Minimum Experience of 10 Years.Job Type: Full-timePay: ₹50, ₹75,000.00 per monthWork Location: In person
-
Senior Plant HR Director
7 days ago
Lucknow, Uttar Pradesh, India beBeeStrategist Full time ₹ 15,00,000 - ₹ 22,00,000Senior Human Resources DirectorWe are seeking a seasoned Senior Human Resources Director to join our organization at the plant level.With 10-15 years of experience in HR, you will possess a deep understanding of labor laws, statutory compliance, and industrial relations.A proven track record of union negotiations, settlements, and conflict resolution is...
-
Sourcing and Procurement Expertise
2 weeks ago
Lucknow, Uttar Pradesh, India beBeeprocurement Full time ₹ 7,83,000 - ₹ 10,95,000Procurement ProfessionalWe are seeking a skilled Procurement Specialist to join our team.Key Responsibilities:Communicate and coordinate with internal stakeholdersValidate purchase requisitions and route them to the right buying channelHandle escalated supplier issues and resolve any conflictsIdentify process improvement opportunitiesRequirements:Graduate in...
-
Public Health Infrastructure BIM Specialist
2 weeks ago
Lucknow, Uttar Pradesh, India beBeePublicHealth Full time ₹ 9,00,000 - ₹ 12,00,000Public Health BIM Modeling RoleAt CommandTech CAD IT Pvt. Ltd., we are seeking a highly skilled Public Health BIM Modeler to join our team.The ideal candidate will have a minimum of 2-4 years' experience in using Revit & Navisworks, and a degree/diploma in Mechanical Engineering is also required.Required Skills and Qualifications:BIM Development: Create...
-
Human Resources Manager
1 week ago
Lucknow, Uttar Pradesh, India beBeeRetention Full time ₹ 8,00,000 - ₹ 12,00,000Job OpportunityWe seek a highly skilled professional to fill the role of HR Executive.Key Responsibilities:Onboard and assimilate new team members into the organization.Conduct employee engagement activities, including one-to-one meetings, team-building exercises, and fun events.Manage performance through regular check-ins and annual appraisals.Address...
-
Chief People Officer
1 week ago
Lucknow, Uttar Pradesh, India beBeeLeadership Full time ₹ 20,00,000 - ₹ 25,00,000Human Resources Director Job SummaryThis is a full-time onsite role for a Human Resources Director, overseeing the HR department, developing and implementing HR policies, managing employee relations, and ensuring compliance with labor and employment laws.Key Responsibilities:Develop and implement HR policies to foster a positive work environment and ensure...
-
Telephone Debt Collector Position
2 weeks ago
Lucknow, Uttar Pradesh, India beBeeRecovery Full time ₹ 3,50,000 - ₹ 6,00,000Debt Recovery Specialist RoleA Debt Recovery Specialist is responsible for contacting individuals and businesses with outstanding debts to work towards recovering the funds.Key Responsibilities:Makes outbound calls to individuals and businesses to notify them of their overdue accounts.Engages with customers to inform them of their outstanding debts and...
-
Sales Support Executive
1 week ago
Lucknow, Uttar Pradesh, India Logelite Private Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per yearPosition: Support and Sales ExecutiveExperience: Fresher to 1 YearShift: Night Shift (Training during Day Shift; Rotational Shifts post-training as per client requirements)Location: Lucknow MahanagarKey ResponsibilitiesCustomer Support : Respond to customer inquiries via calls, emails, or chat, providing prompt and efficient solutions to resolve...
-
Event Organiser
1 week ago
Lucknow, Uttar Pradesh, India beBeeManager Full time ₹ 15,00,000 - ₹ 28,00,000Crowne Plaza Meetings ManagerWe are seeking a seasoned professional to assume the role of Meetings Manager at our esteemed establishment. The ideal candidate will be responsible for overseeing business operations, delegating tasks and supervising staff performance. Delegation and Supervision: Assign responsibilities to team members, providing guidance and...