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1 week ago
Crowne Plaza Meetings Manager
We are seeking a seasoned professional to assume the role of Meetings Manager at our esteemed establishment. The ideal candidate will be responsible for overseeing business operations, delegating tasks and supervising staff performance.
- Delegation and Supervision: Assign responsibilities to team members, providing guidance and support to ensure seamless execution of daily tasks.
- Talent Management: Identify, train, motivate and coach employees to deliver exceptional customer service, assess their performance and provide constructive feedback and training opportunities.
- Conflict Resolution: Address and resolve conflicts or complaints from customers and employees in a prompt and professional manner.
- Operational Efficiency: Monitor store activity, ensuring it is properly provisioned and staffed to maintain optimal productivity levels.
- Process Improvement: Analyze existing information and processes, developing more effective or efficient strategies to drive business growth.
- Business Development: Establish and achieve business objectives, driving revenue growth and profitability.
- Maintenance and Presentation: Maintain a clean, tidy business environment, ensuring signage and displays are visually appealing.
- Reporting and Communication: Generate reports and present information to senior management or other stakeholders.
- Policies and Procedures: Ensure staff adhere to company policies and procedures, promoting a culture of compliance and excellence.
About this role: As a Meetings Manager, you will play a critical role in driving business success by leading a high-performing team, improving operational efficiency and delivering exceptional customer experiences.
Your skills and qualifications: To succeed in this role, you will need strong leadership skills, excellent communication and interpersonal skills, as well as the ability to analyze complex information and develop effective solutions.
Benefits: In return for your expertise and dedication, we offer a competitive salary and benefits package, including opportunities for career development and advancement.
Join us: If you are a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.
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