
Healthcare Facility Leader
4 days ago
Job Overview
The position of Center Manager is a crucial role in the effective operation of our clinic.
This individual will oversee the smooth functioning of various departments, ensuring they are running efficiently and productively.
Key Responsibilities:
- Team Leadership: As a leader, you will inspire and motivate a team to create a supportive work environment that fosters growth and productivity.
- Culture Development: You will foster a culture of communication, teamwork, and continuous improvement.
- Coaching and Mentorship: Provide coaching and mentorship to staff to promote professional development and employee engagement.
- Operational Excellence: Implement strategies to optimize workflow and achieve operational goals.
- Performance Monitoring: Monitor performance metrics and take proactive steps to address challenges and improve outcomes.
- Customer Service: Uphold high standards of customer service by addressing customer needs and feedback promptly and effectively.
- Promotional Activities: Plan and execute promotional activities and events to attract new customers and retain existing ones.
- Department Setup: Ensure each department is properly set up for its functioning.
- Inventory Management: Check the availability of adequate inventory in each department.
- Cleaning and Housekeeping: Check departmental records of cleaning and housekeeping.
- Attendance and Staffing: Check attendance and availability of technicians, reporting doctors, phlebotomists, and housekeeping staff in each department.
- Backup Arrangements: Follow up with Ops Manager for backup arrangements in case of absenteeism.
- Test Turnaround Time: Follow up with technicians on actual turnaround time for each test and reasons for deviations.
- Urgent Reports: Follow up on urgent reports to be released.
- Departmental Grievances: Handle departmental grievances related to patients, technicians, machine breakdowns, etc.
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