Drive Customer Engagement through Strategic CRM Leadership

11 hours ago


Tirupati, Andhra Pradesh, India beBeeCustomerRelationship Full time ₹ 8,00,000 - ₹ 15,00,000
Strategic CRM Professional

Excell Impex Pvt. Ltd., headquartered in Ahmedabad, Gujarat, is seeking a highly skilled and experienced Strategic CRM Professional to develop and manage CRM strategies that drive business growth and improve customer engagement.

The ideal candidate will have strong analytical skills for data analysis and creating actionable insights, excellent communication skills for effective customer interactions, and experience in sales and market segmentation. They should also possess project management capabilities, excellent organizational and multitasking abilities, and a Bachelor's degree in Business Administration, Marketing, or a related field.

  • Develop and manage CRM strategies to drive business growth and improve customer engagement
  • Analyze customer data to create actionable insights and improve customer interactions
  • Oversee customer communications and coordinate with sales and marketing teams
  • Manage customer segmentation projects and create reports on customer insights
  • Utilize project management capabilities to ensure timely completion of CRM projects
Key Requirements:
  • Strong analytical skills for data analysis and creating actionable insights
  • Excellent communication skills for effective customer interactions
  • Sales and market segmentation experience
  • Project management capabilities
  • Excellent organizational and multitasking abilities
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Previous experience in CRM, customer service, or related fields is an asset


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