IVF Center Operations Manager

6 days ago


Alleppey, Kerala, India beBeeManager Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Job Summary:

We are seeking a results-driven leader to oversee the operational and financial aspects of our IVF centers.

The successful candidate will be responsible for driving growth, improving efficiency, and ensuring exceptional patient experiences.

  • Main Responsibilities:
    • Budgeting and Financial Management:
      • Develop and implement comprehensive budgets and financial plans
      • Monitor revenue, profitability, and team performance
    • Operational Excellence:
      • Leverage cost optimization and compliance initiatives
      • Oversee standard operating procedures (SOPs), medical record management, and audit readiness
    • Patient Experience:
      • Serve as an escalation point for operational issues and ensure medico-legal compliance
      • Collaborate with sales and marketing teams for brand visibility in local markets
      • Drive patient satisfaction, retention, and conversion metrics
Key Skills and Qualifications:
  • Strong leadership and people management skills
  • Proven ability to achieve financial targets (Revenue, EBITDA, Contribution Margin)
  • Customer satisfaction (NPS 90%) and retention focus
  • Excellent knowledge of compliance and medico-legal requirements
  • Process-driven with attention to detail

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