Enterprise Contact Center Specialist

Job OverviewWe are seeking a highly skilled engineer to design and implement robust contact center solutions using Cisco Unified Contact Center Enterprise (UCCE) and Cisco Customer Voice Portal (CVP).As a senior engineer, you will be responsible for analyzing business requirements and designing scalable, resilient, and high-performing contact center...

Genesys Cloud Contact Center Engineer RoleThis role involves responsibility for designing, implementing, and maintaining the Genesys Cloud Contact Center platform.The ideal candidate will be working closely with stakeholders across multiple countries to ensure the contact center infrastructure meets business outcomes and evolving needs. You will assist in...

Job Title: Cloud Contact Center Solution DesignerWe are seeking an experienced Cloud Contact Center Solution Designer to join our team. As a key member of our delivery organization, you will be responsible for designing and implementing scalable contact center solutions using cloud-based technologies.

Telephony Solutions ExpertThe demand for skilled professionals in cloud-based contact center solutions is on the rise. We are seeking individuals who can enhance customer interactions, streamline operations, and leverage technology to drive business success.This role requires a strong understanding of telecommunication systems, including voice, chat, email,...

Claim Center Configuration SpecialistThis role involves configuring Claim Center to meet the needs of clients.A strong background in configuration is essential.Familiarity with Agile methodologies and project management tools is beneficial.Certifications in Claim Center are also a plus for this position.We're seeking an individual with excellent...

Seeking a seasoned IT professional for the role of Enterprise Email Specialist.The ideal candidate will have extensive experience in managing and maintaining enterprise email systems, with a strong background in Linux and Zimbra.Key Responsibilities:System Administration: Install, configure, and maintain Zimbra servers to ensure optimal performance and...

Guidewire Claim Center QA SpecialistAbout the PositionWe are seeking a highly skilled and experienced Guidewire Claim Center QA professional with strong knowledge of software testing methodologies.Experience in Agile projects and testing in Claim Center is essential for this role.Responsibilities:Collaborate with Scrum Masters to demonstrate user...

Data Center Leadership PositionAs a vital member of our organization, you will be responsible for envisioning, strategizing, and leading the data center and cloud services business.Develop a Robust Cloud Strategy: Establish leadership across hyperscale, sovereign, and AI cloud domains to drive growth and innovation.Provide Strategic Direction: Define vision,...

Enterprise IT Infrastructure ManagerWe are seeking a seasoned professional to manage and support our enterprise-level desktop and server infrastructure using Microsoft System Center Configuration Manager.The ideal candidate will be responsible for maintaining software deployments, patch management, OS imaging, reporting, and compliance across Windows...

Job Title:Enterprise Data Recovery SpecialistJob Description:The role of the Enterprise Data Recovery Specialist involves managing the service offering of data recovery, creating designs and managing requirement processes to align with stakeholders. This includes developing commercial models to ensure effective data management.Key Responsibilities:Manage the...