Chargeback Resolution Expert

2 days ago


Noida, Uttar Pradesh, India Genpact Full time
About the Opportunity

We are inviting applications for a highly skilled Chargeback & Dispute professional to join our team. As a Chargeback Resolution Expert, you will be responsible for managing global implementations and developing innovative solutions to challenges faced by stakeholders.

Key Responsibilities
  • Rapid Automation: Design and implement process solutions using Power Platform, and develop and maintain BI dashboards, applications, or tools.
  • Business Analysis: Conduct business data analysis, prepare reports, and identify improvement opportunities to eliminate waste and standardize processes.
  • Collaboration: Work closely with operational teams, IT teams, and other departments to ensure seamless execution of projects.
Requirements
  • Education: University graduate (preferably in IT, Economics, or Mathematics).
  • Experience: Minimum 2 years proven experience working with Power Platform at expert level, and experience with Microsoft Azure programming languages is an advantage.
  • Skills: Good knowledge of MS Office package including VBA programming basis, and ability to conduct business data analysis.

Estimated Salary: $65,000 - $85,000 per annum, based on location and experience.



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