Chargeback and Dispute Process Improvement Expert

5 hours ago


Noida, Uttar Pradesh, India Genpact Full time
Responsibilities
  • Support the design of Rapid Automation process solutions, including development and maintenance of BI dashboards, applications or tools using appropriate technology.
  • Identify improvement opportunities to eliminate waste, automate manual work, and standardize processes.
  • Create and maintain RA solution documentation, test procedures, and scenarios for testing phases.

The ideal candidate will have a strong background in process improvement methodologies, including Lean/ Six Sigma, Process Engineering, Design Thinking, and experience with Power Platform, VBA programming language, Office 365 applications, SharePoint, Power BI, and other RPA systems.



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