Fintech Risk Management Leader
2 weeks ago
About Us
Network People Services Technologies (NPST) is a pioneering fintech company that bridges the banking and fintech worlds with its innovative product suite of technology and payments. With over 10 years of experience, we provide software and digital payment solutions to the BFSI Industry as a Technology service provider.
Our Mission
We aim to change lives and build financially inclusive societies through technology. Our team believes in collaboration and celebrating success together.
The Role
We are seeking a highly skilled Fintech Risk Management Leader to shape our Risk & Compliance team. As a key member, you will focus on onboarding policies and transaction monitoring in fintech, digital payments, and banking solutions.
Responsibilities
- Risk & Compliance Checks:
- Review merchant onboarding reports and ensure KYC documents meet NPST's policy.
- Verify that merchant websites align with agreed business lines.
- Conduct comprehensive website scans for due diligence.
- Check merchant credentials (Email ID, Mobile No., Website, Business Address) on social media for reviews.
- Confirm merchants are not listed in PEP/Sanction/Grey/Blacklisted databases.
- Validate bank accounts via Penny Drop Testing to ensure they belong to the merchant in India.
- Place MID/SID on hold if anomalies are detected until clarifications are received.
- Monitor the validity of GST Certificates post-onboarding.
- Charge-Back Management:
- Maintain and report chargeback cases to the respective MID/SID within defined turnaround times.
- Report chargeback cases to banking partners with necessary documentation.
- Monitor and prevent chargebacks, fraud, and UPI disputes, guiding merchants through the process.
- Prepare detailed reports on chargeback cases daily, weekly, and monthly by MID/SID.
- Publish Month-To-Date (MTD) reports to manage sales-to-chargeback and fraud-to-sales ratios.
- Compliance and Monitoring:
- Conduct regular web-compliance checks of onboarded merchants.
- Track suspicious transactions through monitoring.
- Respond to inquiries from Cyber/LEA agencies and manage GST escalations.
Requirements
- Strong analytical and problem-solving skills.
- Proficient in risk analysis, transaction monitoring, and chargeback processes.
- Familiarity with KYC procedures and regulatory compliance.
- Excellent communication and interpersonal skills.
- Ability to maintain integrity and impartiality in all tasks.
- Entrepreneurial skills, ability to observe, innovate, and own your work.
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