Customer Relationship Manager

19 hours ago


Bikaner, Rajasthan, India beBeeCustomer Full time US$ 30,000 - US$ 60,000

Job Overview

We are seeking a highly motivated and customer-focused individual to fill this key position.

This role requires excellent communication skills, problem-solving abilities, and attention to detail.

Key Responsibilities:

  • Respond promptly to inquiries and provide accurate information about products and services.
  • Resolve customer complaints efficiently while ensuring a positive experience.
  • Maintain detailed records of client interactions and transactions.
  • Escalate complex issues to the appropriate department.
  • Build and maintain strong relationships with clients by understanding their needs.

Qualifications:

  • Bachelor's degree or equivalent experience preferred.
  • 1–3 years of experience in customer service.
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency with CRM systems and MS Office/Google Workspace.

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