Customer Support Representative for Telecom and Insurance Industries

Job OverviewWe are seeking a skilled Telecom Network Support Professional to join our Information Technology team.In this role, you will be primarily focused on delivering quality support to our customer base through updating and resolving issues in a professional manner within predefined Service Level Agreements (SLAs).You will also be responsible for...

JOB DETAILS 1) Create and maintain all necessary technical documentation. Ensure all work activity is accurately documented in our tracking systems.2) Create and adhere to the design, programming and application standards. Including compliance with all company and departmental policies and procedures.3) Develop preventative maintenance programs, disaster...

Job Overview:">The Manager - Training will play a pivotal role in representing the company during client interactions and calibrations. Key responsibilities include planning ramp and backfill batches, providing value-add from a process improvement standpoint, working closely with Ops and Quality teams to design action plans, managing retention during...

Job OverviewWe are seeking a skilled Customer Service Representative to join our team in Pune, Maharashtra, India. The ideal candidate will possess excellent communication skills and be able to understand customer needs and requirements.Main Responsibilities:Lead Generation: Source new sales opportunities through inbound lead follow-up and outbound cold...

HelloGreetings from Sarathi SoftechWe are hiring a Telecom Domain Expert/SME for our Pune location.No. of Openings: 1Salary Offered: Based on experience and skills Are you passionate about shaping the future of telecom technology and helping businesses understand its true potential? We are seeking a highly skilled Telecom Domain Expert and Subject Matter...

Job Title:Customer Support Representative – BPO Location:Mumbai & Pune Education:Graduation Mandatory Job ResponsibilitiesHandle inbound and outbound customer calls professionally and efficiently.Resolve customer queries, complaints, and requests within defined timelines.Maintain accurate records of customer interactions and transactions.Provide...

Project ManagerAs a seasoned professional in telecom project management, you will lead the delivery of multiple projects that utilize cloud engineering, DevOps, and embedded systems to drive innovation in the industry.The ideal candidate will have extensive experience in managing technical teams, with a strong understanding of telecom infrastructure and...

Company DescriptionVarroc Connect, part of CarIQ, is India's first connected vehicle platform, enabling OEMs, insurance carriers, and telecom players to unlock the value of data. Our platform offers tools for vehicle maintenance, deep analytics, consumable APIs, and vehicle diagnostics, resulting in improved customer experience. With over 100,000 vehicles on...

Company DescriptionA Business Studio is your trusted partner for premium outsourcing solutions. We specialize in optimizing processes, enhancing efficiency, and driving growth for businesses across diverse industries. By handling the details, we allow you to focus on your core business goals. Connect with us today and experience the power of strategic...

Job Title: Call Center RepresentativeJob Overview:Responsible for handling call center calls and keeping customer satisfaction at the core of every decision and behaviorResponsibilities and Duties:• Manage large amounts of inbound and outbound calls in a timely manner• Follow communication scripts when handling different topics• Identify customers'...