
Customer Support Representative
1 week ago
Job Title: Call Center Representative
Job Overview:
Responsible for handling call center calls and keeping customer satisfaction at the core of every decision and behavior
Responsibilities and Duties:
• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication scripts when handling different topics
• Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend refreshment training to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
Job Requirements:
• Previous experience in a customer service role.
• Strong phone and verbal communication skills along with active listening skills.
• Familiarity with CRM systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• High school degree
Language Skills:
Good in English (Writing, Speaking & Listening), Malayalam
Experience:
1+ Year of work Experience in the call center industry
*Interested candidates can drop their CVs on
-
Customer Support Representative
6 days ago
Pune, Maharashtra, India Optimas Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCustomer SupportRepresentativePune, UKAboutOptimas:Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This allows...
-
Customer Service Representative
1 week ago
Pune, Maharashtra, India A Business Studio Full time US$ 40,000 - US$ 80,000 per yearCompany DescriptionA Business Studio is your trusted partner for premium outsourcing solutions. We specialize in optimizing processes, enhancing efficiency, and driving growth for businesses across diverse industries. By handling the details, we allow you to focus on your core business goals. Connect with us today and experience the power of strategic...
-
Customer Service Representative
4 days ago
Pune, Maharashtra, India Vishura Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per yearCompany DescriptionAt Vishura Services, we empower businesses to scale smarter through intelligent, customized outsourcing solutions. Our mission is to drive efficiency, agility, and measurable impact by managing back-office operations, delivering seamless customer support, and running growth-driven digital campaigns. We offer a range of services such as...
-
Inbound Customer Representative
2 weeks ago
Pune, Maharashtra, India Avalanche High-Tech Enterprise Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionAvalanche High-Tech Enterprise is your go-to online platform for integrated recruitment services, IT solutions, and product development. We ensure a seamless connection between employers and the right candidates using advanced tools and algorithms. Our IT services range from system integration and cloud solutions to cybersecurity,...
-
Customer Service Representative
1 week ago
Pune, Maharashtra, India Enhanceplus consultant Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob OverviewWe are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients.You will be required to respond to customers' queries and resolve them as soon as...
-
Senior Customer Service Representative
4 days ago
Pune, Maharashtra, India Millennium Semiconductors Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionMillennium Semiconductors India Pvt. Ltd. is one of the fastest-growing distributors of electronic components in India. Founded in 2004 in Pune, the company is committed to offering a broad selection of in-stock electronic components and providing the best service possible to its customers. With a dedicated R&D center, Millennium focuses...
-
Customer Support
1 week ago
Pune, Maharashtra, India 2coms Full time ₹ 2,50,000 - ₹ 3,00,000 per yearSUMMARY Job Opening: International Customer Support RoleOur client, a leading global professional service company, is seeking a dedicated individual to join their team as an International Customer Support Representative. This position is based in Pune and requires working from the office.Responsibilities:Handle customer inquiries via phone in different time...
-
Inbound Customer Service Representative
2 weeks ago
Pune, Maharashtra, India Avalanche High-Tech Enterprise Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionAvalanche High-Tech Enterprise offers a comprehensive online platform that seamlessly integrates recruitment services, IT solutions, and product development to meet all business needs. Our platform efficiently connects employers with the right candidates through advanced tools and algorithms, and provides a wide array of IT services...
-
Customer Service Representative
1 week ago
Pune, Maharashtra, India Mouser Electronics Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob DescriptionProvides optimal customer experience, exhibiting Mouser values to each customer.Accurately processes various types of customer requests, including but not limited to orders, special handling, quotes, returns, catalogs, samples, product information, and information regarding Mouser services.Determines customer expectations and provides options...
-
Associate Technical Support Representative
1 week ago
Pune, Maharashtra, India PTC Full time ₹ 3,00,000 - ₹ 4,50,000 per yearOur world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to...