Customer Support Specialist
21 hours ago
Company Description
Avalanche High-Tech Enterprise is a comprehensive online platform that integrates recruitment services, IT solutions, and product development to meet all business needs. Our platform connects employers with top talent using advanced matching tools and algorithms. We offer a wide range of IT services, including system integration, cloud solutions, cybersecurity, and software development, tailored to enhance business processes. Additionally, our innovative IT product development services focus on creating cutting-edge software applications and digital solutions.
Role Description
This is a full-time on-site role for an International Customer Service Representative located in Pune. The International Customer Service Representative will be responsible for addressing customer inquiries, providing exceptional customer support, ensuring customer satisfaction, and maintaining a positive customer experience. The role involves daily interaction with customers to resolve issues and provide information about our products and services.
Qualifications
- Customer Service, Customer Support, Customer Experience skills
- Ability to ensure Customer Satisfaction and maintain a high level of Customer Service
- Excellent communication and interpersonal skills
- Problem-solving abilities and attention to detail
- Ability to work effectively in a team and independently
- Previous experience in a similar role is an advantage
- Bachelor's degree in relevant field or equivalent experience
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