Customer Support Specialist
3 days ago
Role: US Voice Process Customer Support (Telecom)
Location: Pune (Work from Office)
CTC: Up to 4.92 LPA
Shift: US Shifts (24*7)
Working Days: 5 days working | 2 days off
Notice Period: Immediate Joiners Only
About the Role:
We are hiring Customer Support Executives (International Voice) for a leading MNC for Customer Support process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US Telecom provider.
Eligibility:
Experience: Minimum 6 months in International Voice / Semi Voice Process (B2C / B2B)
Other: Must have prior experience in an Customer Service (voice support)
Key Skills:
- Customer Handling / Customer Support
- Inbound Calls Management
- CSAT (Customer Satisfaction)
- AHT (Average Handling Time)
- BPO Metrics (Quality, FCR, SLA adherence)
Contact: Chanchal
-
Customer Support Specialist
2 weeks ago
Pune, Maharashtra, India Rayna Tours Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionRayna Tours and Travels, an ISO-certified company in operation since 2006, is a leading tour operator based in Dubai, UAE, with branches in Abu Dhabi, Sharjah, Singapore, Malaysia, and Pune, India. Renowned for its tailored travel management services, Rayna Tours caters to the needs of leisure and business travelers worldwide. Winner of...
-
Support Specialist
1 day ago
Pune, Maharashtra, India AXENOR Full time ₹ 30,00,000 - ₹ 60,00,000 per yearRole DescriptionThis is a full-time, on-site role for a Support Specialist located in Pune. The Support Specialist will be responsible for providing technical support, assisting customers with troubleshooting issues, and ensuring seamless communication. The role entails analyzing issues, resolving customer concerns, and maintaining high-quality customer...
-
Customer Support Specialist
1 week ago
Pune, Maharashtra, India Red Hat Full time ₹ 2,50,000 - ₹ 7,50,000 per yearAbout the job: We are seeking a proactive and technically adept Customer Support Specialist to join our support team in Pune - India . In this role, you will serve as the first line of communication with our global customers, assisting them with a range of technical and non-technical issues related to our products, support and services. You will...
-
Customer Service Specialist
2 weeks ago
Pune, Maharashtra, India Willis Towers Watson Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionPersistent Systems is an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help clients anticipate what's next. We work with industry-leading organizations worldwide, including 20 Fortune 50 companies and major US and Indian banks. Recognized for...
-
Chat Support Specialist
1 day ago
Pune, Maharashtra, India AcquireX Full time ₹ 2,00,000 - ₹ 4,00,000 per yearJob Description For Chat Support Specialist (Non-Voice, Backend)**Location: Viman Nagar, PuneShift: Night Shift (6 PM 3 AM)Work Mode: Work From Office Only (No Cab Services)Experience: Fresher to 1 YearJob Overview:**We are hiring Chat Support Specialists with strong communication and problem-solving skills to handle customer chats, order-related queries,...
-
Chat Support Specialist
1 day ago
Pune, Maharashtra, India AcquireX Full time ₹ 30,00,000 - ₹ 60,00,000 per yearJob description For Chat Support Specialist (Non-Voice, Backend)Location: Viman Nagar, PuneShift: Night Shift (6 PM 3 AM)Work Mode: Work From Office Only (No Cab Services)Experience: Fresher to 1 YearJob Overview: We are hiring Chat Support Specialists with strong communication and problem-solving skills to handle customer chats, order-related queries, and...
-
Technical Support Specialist
5 days ago
Pune, Maharashtra, India Orcapod Consulting Services Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob Title: Technical Support Specialist L2Location: PuneDepartment: AMSJob Summary: We are seeking a skilled and customer-focused Technical Support Specialist to join our team. In this role, you will be responsible for providing exceptional technical support to our clients and internal teams. You will troubleshoot and resolve Web app, mobile app, and server...
-
Customer Support Intern
1 week ago
Pune, Maharashtra, India MaidEaze Full time ₹ 2,16,000 - ₹ 6,00,000 per yearCompany DescriptionMaidEaze is a tech-driven home services platform that connects households with verified and skilled domestic professionals. From cooking, cleaning, and babysitting to pet and patient care, MaidEaze simplifies monthly service bookings with reliability and transparency. Customers can easily browse helpers, view ratings, and schedule services...
-
It Support Specialist
1 week ago
Pune, Maharashtra, India Reliable Group Paragon Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: IT Support SpecialistLocation: Balewadi High street, Pune (Base Location) & Mumbai (Travel as Needed)Shift: General Shift (May Stretch for U.S. Time Zone Coordination if Required)OverviewWe are a growing IT firm specialising in providing offshore technical talents to U.S. businesses. With office locations in Pune and Mumbai, we are looking for an...
-
Technical Support Specialist III
7 days ago
Pune, Maharashtra, India Johnson Controls Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob titleTechnical Support Specialist IJob roleTechnical Support Specialist IReports toGlobal Support Manager - OpenBlueJob Objective / PurposeOur mission is to be customer centric in all that we do. We actively listen, seek understanding, and proactively communicate while ultimately driving the most appropriate and fastest resolution to meet our customers'...