Help Desk System Administrator

3 days ago


Hyderabad, Telangana, India Jukshio Full time
Job Title: IT Support Engineer

About Jukshio:
Jukshio is seeking a highly skilled IT Support Engineer to join our team in Uppal, Hyderabad. As an IT Support Engineer, you will play a critical role in ensuring the smooth operation of our IT systems, safeguarding data integrity, and addressing technical issues efficiently.

Key Responsibilities:
We are looking for an experienced professional who can manage and maintain Windows, Ubuntu, and MAC laptops, troubleshoot and resolve Linux-related issues, Windows 10/11, and MAC, including hardware, software, and network problems. The ideal candidate will also be responsible for monitoring and responding to security alerts (CrowdStrike Anti-Virus and DLP) and incidents, providing technical support and troubleshooting for end-users, collaborating with other IT team members on projects and initiatives, maintaining documentation for system configurations, procedures, and troubleshooting guides, and ensuring compliance with organizational IT policies and industry regulations.

Asset Management:
The selected candidate will be responsible for asset tracking and inventory management, proven experience in IT asset management, and good knowledge of asset management principles, including lifecycle management and license compliance.

Qualifications:
We are looking for a candidate with 2-3 years of experience in Windows, MAC, and Ubuntu systems administration, basic knowledge of anti-virus solutions and Cososys DLP, understanding of networking, security, and system management concepts, excellent problem-solving skills, and ability to work under pressure, effective communication skills, both written and verbal, and estimated salary of ₹6,50,000 - ₹8,00,000 per annum.
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