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Team Leader

4 weeks ago

Gurgaon, Haryana, India Egon Zehnder Full time
Job Title: Team Leader - CV Capture

The Team Leader - CV Capture will be responsible for overseeing the day-to-day operations of the CV Capture team. This will involve managing a team of 20-25 team members at various levels, as well as workflow management to assist the team in managing day-to-day allocation, scoping, and delivery of incoming global requests.

Key Responsibilities:
  • Client Centricity: Communicate and set expectations with clients, converting their needs into requirements.
  • Quality Focus: Ensure high-quality output by doing things right the first time, every time. Must have led or worked on quality improvement projects.
  • People Management/Team Building/Training: Build a strong-performing team.
  • Analytical Bent of Mind/Attention to Detail: Understand and analyze data, taking actions and providing solutions.
  • Identifying and Driving Efficiency: Monitor productivity and consistently improve it.
  • Hands-on Problem-Solving Capability
  • Out of the Box Thinking and Innovation: Automate processes or parts of processes, identifying areas for validation or mistake proofing.
  • Process Mapping and Re-engineering
  • Build a Robust KRA-based Performance Management Process for the Team
  • Manage Shifts: Streamline 24-hour operations with shifts, implementing sound work allocation techniques.
  • Showcase Thought Leadership to Build Creative and Insightful Solutions
  • Bring Outside-in Perspective to Enhance Efficiency and Effectiveness of Existing Processes
  • Prepare Dashboards on Key Metrics for Senior Management
  • Foster a Culture of Agility, Elite Performance, and Innovation
Candidate Profile:
  • Independent Thinker with Business Acumen and Industry Knowledge
  • Thought Partner Who Can Brainstorm with Other Managers on Developing Need-based MIS Systems to Ensure Proactive Flagging of Concerns
  • Excellent Knowledge of MS Office; Collate and Manage a Data Repository for the Team, Data Analysis, and Preparing Dashboards/Reports
  • Must Have Prior Relevant Experience in Project Management Regarding Planning, Developing, and Executing Projects
  • Overall 8 Years of Experience with Min 3 Years in a Project Management Role
  • Experience of Working on Digital Transformation, Process Automation, Transitions, and Setting-up of Teams Will Be a Bonus
  • Must Have: PMP Certification
  • Preferred: Knowledge of Lean/Six Sigma, Agile, Scrum Master
Benefits:

At Egon Zehnder, we value our people and offer a comprehensive benefits package. Learn more about what working at Egon Zehnder can mean for you.

  • 5 Days Working in a Fast-paced Work Environment
  • Work Directly with the Senior Management Team
  • Reward and Recognition
  • Employee-friendly Policies
  • Personal Development and Training
  • Health Benefits, Accident Insurance