Team Leader
4 weeks ago
About TaskUs:
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands.
We leverage a cloud-based infrastructure to serve clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
Our People First culture has enabled us to expand our workforce to approximately 45,000 employees globally. We have a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States.
We understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
What We Offer:
At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.
We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.
Job Summary:
We are seeking a Team Leader to manage the day-to-day planning and operations of our team. The ideal candidate will have at least one year of relevant Team Leader experience managing at least 10 teammates while working in a customer support role within an outsourcing or similar company.
The Team Leader will be responsible for ensuring that each team member delivers on their Service Level Agreement (SLA) and achieves their Key Performance Indicators (KPIs). The successful candidate will be organized, able to handle responsibility, and adept at creating reports of team performance and documenting feedback from clients.
Responsibilities:
- Manage the day-to-day planning and operations of the team.
- Ensure that each team member delivers on their SLA and achieves their KPIs.
- Be organized and able to handle responsibility.
- Create reports of team performance and document feedback from clients.
- Act as a liaison between management and the team.
Requirements:
The ideal candidate will have:
At least one year of relevant Team Leader experience managing at least 10 teammates.Excellent verbal and written communication skills.Above-average technical know-how.Previous experience working on the phone, email, and live chat customer support roles.Familiarity with E-Commerce, ZenDesk, or any other CRM tools.Flexibility and willingness to work different shifts.What We Look For:
We are looking for someone who has the skills to call themselves a Leader. If you have a passion for customer experience, are organized, and able to handle responsibility, we want to hear from you.
How to Apply:
Apply through the provided URL.
-
Team Leader
4 weeks ago
Gurgaon, Haryana, India TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands by delivering exceptional customer experiences.Job SummaryWe are seeking a highly skilled Team Leader to join our team. As...
-
Team Leader
4 weeks ago
Gurgaon, Haryana, India TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and a global workforce of over 45,000 employees.Job SummaryWe are seeking a...
-
Team Leader Position
2 weeks ago
Gurgaon, Haryana, India TaskUs Full timeOur Team Leader position is a critical role within TaskUs, responsible for overseeing the day-to-day operations of a team. As a Team Leader, you will be responsible for managing the performance of your team members, ensuring they meet their Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). You will work closely with the management team...
-
Sales Team Leader
3 weeks ago
Gurgaon, Haryana, India Smart Levo Innovation Full timeJob DescriptionAs a Sales Team Leader at Smart Levo Innovation, you will be responsible for driving sales growth and leading a team of sales representatives.Finding new customers through indirect sales teams and expanding the business through local cable operators.Monitoring sales data and staying up-to-date with current market trends and customer...
-
Team Leader
3 weeks ago
Gurgaon, Haryana, India TaskUs Full timeAbout TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. We help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure.The People First culture at TaskUs has enabled us to expand our workforce to approximately 45,000 employees...
-
Sales Leader
3 weeks ago
Gurgaon, Haryana, India Team Multipliers Full timeJob ProfileAs a Sales Manager at Team Multipliers, you will be responsible for leading the field sales team in Gurugram and Delhi NCR. Your primary goal will be to drive business growth in new and existing markets through effective strategy development and execution.Key ResponsibilitiesBusiness Development: Develop and execute plans to increase sales in both...
-
Sales Team Leader
2 weeks ago
Gurgaon, Haryana, India Naukripay Full timeAs a Sales Team Leader at Naukripay, you will be responsible for leading a team of salespeople to drive revenue growth. Key responsibilities include:• Motivating team members to generate leads and build client relationships• Setting targets to hit or exceed revenue forecasts• Establishing new business opportunities• Maintaining accurate sales...
-
Team Leader
2 weeks ago
Gurgaon, Haryana, India Sitel Full timeJob Title: Team Leader - Customer ServiceJob Summary:We are seeking a highly skilled and experienced Team Leader to join our Customer Service team. As a Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they provide excellent service to our clients.Key Responsibilities:Lead a team of customer...
-
Sales Team Leader
4 weeks ago
Gurgaon, Haryana, India Realty smartz Full timeWe are seeking a seasoned Inside Sales Team leader to drive and support our inside sales representatives team. The ideal candidate will oversee sales metrics, manage the sales administration process, and collaborate with professionals to achieve customer satisfaction.Key ResponsibilitiesLead and motivate the sales team to meet sales targets Develop and...
-
Insurance Team Leader
3 weeks ago
Gurgaon, Haryana, India JAI Steel Facilitation Pvt. Ltd Full timeWe are seeking a seasoned Insurance Sales Manager to lead our policy sales team at Athreya Business Consultancy. As a sales leader, you will be responsible for driving sales growth, setting and monitoring sales objectives, and providing strategic guidance to the team.Key Responsibilities:Establishing and tracking sales targets.Developing and implementing...
-
Team Leader
3 weeks ago
Gurgaon, Haryana, India Sitel Full timeJob SummaryAre you a motivated and experienced team leader looking to take your career to the next level? We are seeking a skilled Team Manager to join our Sitel team in Gurgaon. Key Responsibilities• Manage and lead a team of customer service representatives in a contact center environment• Develop and implement effective leadership and coaching...
-
BPO Team Leader Position
3 weeks ago
Gurgaon, Haryana, India HireBloc Ventures Pvt Ltd Full timeJob Title: BPO Team LeaderAt HireBloc Ventures Pvt Ltd, we are seeking a highly skilled BPO Team Leader to join our team. As a key member of our operations team, you will be responsible for leading a team of BPO executives to deliver high-quality customer service and achieve performance targets.Key Responsibilities:Manage and lead a team of BPO executives to...
-
Team Leader
4 weeks ago
Gurgaon, Haryana, India Hyatt Corporation Full timeJob SummaryWe are seeking a highly skilled and experienced Team Leader to join our Stewarding Department at Hyatt Regency Gurgaon. As a Team Leader, you will be responsible for assisting the Stewarding Manager in ensuring the efficient and economic operation of the department.Key ResponsibilitiesAssist the Stewarding Manager in overseeing the daily...
-
Team Leader
3 weeks ago
Gurgaon, Haryana, India Sitel Full timeJob Title: Team Leader - Customer ServiceJob Summary: We are seeking a highly skilled and experienced Team Leader to join our customer service team. The ideal candidate will have a proven track record of managing teams and delivering excellent customer service.Key Responsibilities:Manage a team of customer service representatives to ensure excellent service...
-
Team Leader
4 weeks ago
Gurgaon, Haryana, India Hyatt Corporation Full timeJob SummaryWe are seeking a highly skilled and experienced Team Leader to join our Stewarding Department at Hyatt Regency Gurgaon. As a key member of our team, you will be responsible for assisting with the efficient operation of the department, ensuring that all services are delivered to the highest standards, and providing exceptional support to our guests...
-
Kitchen Technician
4 weeks ago
Gurgaon, Haryana, India Hyatt Corporation Full timeJob SummaryThe Kitchen Technician Team Leader is responsible for assisting in the efficient running of the Engineering Department in support of all other operating departments at Hyatt Regency Gurgaon.Key ResponsibilitiesAssist in the smooth and efficient running of the Engineering Department.Support all other operating departments in achieving their...
-
Japanese Restaurant Team Leader
3 weeks ago
Gurgaon, Haryana, India Hyatt Corporation Full timeJob SummaryThe Team Leader will assist in the efficient management of the Japanese Restaurant at Hyatt Regency Gurgaon, ensuring that all operations align with Hyatt International's corporate strategies and brand standards.Key ResponsibilitiesAssist the Outlet Manager in ensuring the outlet is managed efficiently according to the established concept...
-
Financial Operations Manager
2 weeks ago
Gurgaon, Haryana, India Hyatt Corporation Full timeKey ResponsibilitiesThe Financial Operations Manager - Team Leader will be responsible for the efficient operation of the Finance and Accounting Division at Hyatt Regency Gurgaon. This includes ensuring the smooth and efficient operation of the department, maintaining Hyatt International's high standards of Financial Management, and meeting employee, guest,...
-
Team Leader
4 weeks ago
Gurgaon, Haryana, India Egon Zehnder Full timeJob Title: Team Leader - CV CaptureThe Team Leader - CV Capture will be responsible for overseeing the day-to-day operations of the CV Capture team. This will involve managing a team of 20-25 team members at various levels, as well as workflow management to assist the team in managing day-to-day allocation, scoping, and delivery of incoming global...
-
Food and Beverage Team Leader
4 weeks ago
Gurgaon, Haryana, India Hyatt Corporation Full timeJob SummaryWe are seeking a skilled Food and Beverage Team Leader to join our team at Hyatt Regency Gurgaon. As a key member of our hospitality team, you will be responsible for assisting with the efficient running of the department, ensuring that our guests receive exceptional service and that our outlet meets the highest standards of quality and...