Executive Guest Services Manager
17 hours ago
JLL is a leading global provider of real estate and investment management services, seeking a skilled Executive Guest Services Manager to join our team. This exciting opportunity is based in Coimbatore, TN.
Job SummaryWe are looking for a highly motivated and customer-focused individual to manage the front office and provide exceptional guest experience. As an Executive Guest Services Manager, you will be responsible for ensuring that all guests receive a warm welcome and feel valued throughout their stay.
Key Responsibilities- Provide exceptional guest service, meeting and greeting clients, guests, and visitors daily
- Manage the front office in accordance with company policies, procedures, and processes
- Achieve defined key performance indicators and service level agreement targets
- Excellent communication skills
- Strong customer service drive
- Outstanding problem-solving skills
- Able to work flexible hours
- Quick learner and ability to motivate self
- Proven working experience as a guest relation executive
- Confidently able to present to clients
- Hands-on experience in using visitor management software and MS office
- Strong team player within a customer service team environment
- A competitive salary package: ₹35,000 - ₹50,000 per month (based on experience)
- Ongoing training and development opportunities
- A collaborative and dynamic work environment
- The chance to work with a leading global provider of real estate and investment management services
Please note that this role requires flexibility, adaptability, and a strong commitment to delivering exceptional guest experiences. If you're a motivated and customer-focused individual who is passionate about providing excellent service, we encourage you to apply.
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