Executive Guest Services Manager

17 hours ago


Coimbatore, Tamil Nadu, India JLL Full time

JLL is a leading global provider of real estate and investment management services, seeking a skilled Executive Guest Services Manager to join our team. This exciting opportunity is based in Coimbatore, TN.

Job Summary

We are looking for a highly motivated and customer-focused individual to manage the front office and provide exceptional guest experience. As an Executive Guest Services Manager, you will be responsible for ensuring that all guests receive a warm welcome and feel valued throughout their stay.

Key Responsibilities
  • Provide exceptional guest service, meeting and greeting clients, guests, and visitors daily
  • Manage the front office in accordance with company policies, procedures, and processes
  • Achieve defined key performance indicators and service level agreement targets
Required Skills and Qualifications
  • Excellent communication skills
  • Strong customer service drive
  • Outstanding problem-solving skills
  • Able to work flexible hours
  • Quick learner and ability to motivate self
  • Proven working experience as a guest relation executive
  • Confidently able to present to clients
  • Hands-on experience in using visitor management software and MS office
  • Strong team player within a customer service team environment
Benefits
  • A competitive salary package: ₹35,000 - ₹50,000 per month (based on experience)
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment
  • The chance to work with a leading global provider of real estate and investment management services

Please note that this role requires flexibility, adaptability, and a strong commitment to delivering exceptional guest experiences. If you're a motivated and customer-focused individual who is passionate about providing excellent service, we encourage you to apply.



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