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Restaurant Operations Manager

1 month ago

Coimbatore, Tamil Nadu, India Jubilant Foodworks Full time

Popeyes, a subsidiary of Jubilant Foodworks Ltd., is seeking a skilled Restaurant Operations Manager to lead our team in Chennai and Coimbatore.

The successful candidate will be responsible for overseeing the overall operations of the shift, ensuring exceptional guest experiences, and maintaining a safe and inviting environment.

Job Responsibilities:
  • To guarantee that all guest concerns are handled professionally and promptly during the shift
  • To address guest feedback with action plans to resolve opportunities
  • To coach the team on hospitality standards and ensure adherence to brand guidelines
  • To communicate guest feedback to the team and collaborate on resolutions
  • To ensure all necessary training and reference materials are available and utilized by the team
  • To execute processes that meet safety, sanitation, and cleanliness standards
  • To ensure proper staffing levels to achieve service speed goals

The ideal candidate should possess excellent communication skills, be result-oriented, and have hands-on experience in Retail/QSR management. A hotel management degree or diploma and 1 year of relevant experience are required.

We offer a competitive salary, commensurate with experience, along with opportunities for growth and development.