Popeyes Shift Manager Lead
1 day ago
As a Shift Manager with Popeyes, you will be responsible for leading the team to deliver exceptional guest experiences in a safe and inviting environment.
With a focus on operational excellence and customer satisfaction, you will:
- Evaluate and respond to all guest concerns during the shift.
- Cochet your team on hospitality standards.
- Communicate guest feedback to the team and involve in action plans to resolve issues.
- Ensure all training and reference materials are available and used by the team.
- Execute processes that ensure the restaurant meets safety and sanitation standards.
You will work closely with your team to:
- Treat all team members fairly and with respect.
- Provide coaching to team members to improve performance and ensure their growth.
- Recognize team members for demonstrating desired behavior and performance.
- Ensure no team member is placed in a position until all training is complete.
The ideal candidate will have a hotel management degree or diploma, 1 year of relevant experience in retail or QSR industry at managerial level, and excellent communication skills.
We offer a competitive salary of ₹8.5 Lakhs per annum (based on national average) and benefits such as opportunities for career growth, comprehensive training programs, and a dynamic work environment.
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