IT Service Management Lead

7 days ago


Coimbatore, Tamil Nadu, India Bosch Group Full time
Job Description

Bosch Group is seeking an experienced IT Service Management Lead to join our team.

Company Overview

The Bosch Group is a leading global supplier of technology and services. Our innovative products and services are shaping the future - from efficient power generation and consumption to safe mobility solutions, customer experience enhancements and connected living environments.

Salary

We offer a competitive salary ranging from $120,000 to $160,000 per annum.

Job Summary

This role will be responsible for providing leadership and guidance to the service management team in the setup, maintenance, and improvement of processes related to application management services.

The successful candidate will have 6-8 years of experience in application management processes, governance, and policies, with a strong background in IT systems and service management tools.

You will work closely with the project manager to track and monitor service delivery, ensure timely delivery and prompt responses to inquiries and issues, and provide mentorship and support to the team.

Required Skills and Qualifications
  • Experience in Application Management Processes, Governance, and Policies
  • Strong background in IT Systems and Service Management Tools
  • Excellent communication and leadership skills
  • Ability to work collaboratively as part of a team
  • Proficient in Microsoft Office (Excel, Word, PPT)
Benefits

Bosch Group offers a comprehensive benefits package including health insurance, retirement plan, paid time off, and opportunities for professional growth and development.



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