
Learning Services Specialist
2 days ago
Job Overview:
We are seeking a highly organized and client-focused individual to support senior account leadership in the growth of learning service sales. As a Client Relationship Manager, you will be responsible for managing day-to-day client interactions, identifying new opportunities, and reporting commercial results.
The ideal candidate will have strong communication skills, a high level of professionalism, and the ability to work in a fast-paced global environment.
You will collaborate with stakeholders to discover unmet needs, create sales materials, and lead document preparation for RFI and RFP responses. Your role will also involve tracking win/loss data, sales KPIs, and contributing to business reviews and reports.
This is an excellent opportunity for a detail-oriented individual with a proactive approach to managing client needs.
- Key Responsibilities:
- Manage client relationships and identify new business opportunities.
- Support Engagement Directors in managing key client accounts across regions.
- Create sales materials and tailored client presentations.
- Lead document preparation for RFI and RFP responses.
- Track win/loss data and sales KPIs.
- Contribute to business reviews and reports.
Required Skills and Qualifications:
- Strong organizational and time-management abilities.
- Clear and professional communication in both verbal and written formats.
- Analytical mindset with comfort working with data and reporting tools.
- Presentation and pitching skills to create a strong impression.
- Relationship development with client stakeholders and key figures within our organization.
Benefits:
This role offers a chance to grow in the professional learning services industry while developing your skills in relationship management, sales, and marketing.
Our team-oriented approach and commitment to delivering exceptional customer experiences make this a great opportunity for someone looking to take their career to the next level.
This position requires 4-8 years of experience in account coordination, client services, project management, or operations roles.
A basic understanding of learning & development concepts and corporate training models is also required.
About Us:
We value diversity, equality, and inclusion in all aspects of our hiring process. If you're a motivated and organized individual with a passion for building strong client relationships, we encourage you to apply.
Please note that we are an equal opportunity employer and welcome applications from diverse candidates.
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