Senior Service Delivery Manager

4 days ago


Mumbai, Maharashtra, India Saaki Argus & Averil Consulting Full time

About Saaki Argus & Averil Consulting:

We are a leading consulting firm with 14-20 years of experience in the gear manufacturing industry.

Position: Senior Service Delivery Manager

Location: Mumbai, India

Estimated Salary: ₹50 Lakhs - ₹1 Crore per annum

Roles and Responsibilities:

1. **Lead Generation**: Identify potential OEM customers and generate sales inquiries to drive growth. Analyze customer needs and provide tailored solutions.

2. **Negotiation and Order Booking**: Submit proposals to customers, negotiate terms, and coordinate with the back office for accurate order processing.

3. **Sales Strategy**: Collaborate with departments to execute sales plans aligned with business goals. Track performance and adjust strategies as needed.

4. **Payment Collection and Overdue Management**: Ensure timely payment collection from customers and dealers, managing accounts receivable effectively.

5. **Product Knowledge Sharing**: Provide detailed product information and technical support to customers, staying updated on product developments.

Prerequisites:

1) Industry Knowledge: Familiarity with the Western India geography, industrial segments, competitors, and commercial terms.

2) Product Expertise: Couplings, Bearings, Motors, Pullies, Compressor Industry.

3) Customer Industries: Steel, Cement, Sugar, Plastic, Paper, Mining, Crane & Hoist, Construction, OEMs, and Material Handling.



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