Senior IT/OT Service Delivery Manager
7 days ago
We are seeking a skilled IT/OT Service Delivery Manager with a strong background in IT/OT service delivery within manufacturing environments, particularly in globally operating organizations.
Key Responsibilities:
- Manage service delivery for manufacturing units, with a focus on IT/OT systems and technologies.
- Provide technical expertise in ITIL, COBIT, and DevOps principles to service operations.
- Oversee industrial control systems, plant information management systems, and data collectors.
- Manage preventive maintenance and predictive maintenance processes.
- Demonstrate strong communication and presentation skills to interact with diverse audiences and stakeholders.
- Collaborate with vendors to manage external partner relationships and optimize processes.
- Work effectively as a member of a global IT team in a matrix organization.
Requirements:
- Minimum 5 years of experience in IT/OT service delivery, with a strong background in manufacturing environments.
- Strong knowledge of OT technologies and industrial control systems, including PLC/SCADA/Instruments.
Preferred Qualifications:
- Recent certification in ITIL v3/4.
- Experience with SAP PM, AVEVA, Plant Information Management Systems, OPC, and Data Collectors.
Language Skills:
Fluent in business English.
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