Senior Customer Engagement Manager
2 weeks ago
Client Success Manager
Job Overview
We are seeking a seasoned professional to lead our client success initiatives. As a key member of our team, you will be responsible for fostering strong relationships with our clients, ensuring their success with our services, and identifying opportunities for growth.
Responsibilities
• Develop and execute client success plans to meet business objectives
• Collaborate with cross-functional teams to deliver exceptional client experiences
• Analyze customer data to identify trends and opportunities for upselling and cross-selling
• Provide expert guidance on performance marketing channels, including PPC, SEO, email marketing, and social media
• Develop and maintain strong relationships with clients to ensure long-term success
Requirements and Skills
• Minimum of 5 years of experience in customer engagement, project management, and consulting
• Bachelor's degree in Marketing, Business, or a related field
• Proven experience in performance marketing, digital marketing, or advertising
• Strong understanding of performance marketing channels and analytics platforms
• Excellent project management and organizational skills
• Outstanding communication and presentation abilities
• Ability to work in a fast-paced and dynamic environment
• Analytical mindset with a focus on data-driven decision-making
Qualification
Bachelor's degree in any relevant field
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