Senior Customer Relationship Manager
3 weeks ago
Main Purpose of Role
As a Senior Customer Relationship Manager at Abbott, you will be responsible for managing a group of customers to achieve designated sales target levels.
Develop profitable business with new and existing customers.
Main Responsibilities
• Possess and apply detailed product knowledge as well as thorough knowledge of client's business.
• Responsible for the direct sales process, aiming at meeting and/or exceeding sales targets.
• Is in charge of sales expansion, introduce new products/services to clients and organize visits to current and potential clients.
• Submit short and long-range sales plans and prepare sales strategies utilizing available marketing programs to reach nominated targets.
• Responsible for retaining long-term customer relationships with established clients.
• Ensure that clients receive high quality customer service.
• Inform clients of new products and services as they are introduced, migrate information to appropriate sales representative when clients have additional service needs.
Qualifications
Education
Education Level: Associates Degree (± 13 years)
Experience/Background
Experience: Minimum 1 year
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