Application Support Specialist

6 days ago

Udaipur, Rajasthan, India beBeeOdessa Full time ₹ 90,00,000 - ₹ 1,24,00,000

Job Summary

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  • A talented Application Management Associate will bring their skills to our team, serving as the first point of contact for internal and external users.">
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Responsibilities

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  2. Diagnose and resolve technical issues related to Odessa, Platform Tools, and API/network connectivity.">">
  3. Perform configuration changes in Odessa to meet user requirements.">">
  4. Escalate complex issues to higher-level support teams or Odessa when necessary.">">
  5. Maintain accurate records of user interactions and technical issues in the ticketing system.">">
  6. Provide timely follow-up with users to ensure their issues are resolved.">
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Requirements

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  • Prior experience in a customer service or technical support role.">">
  • Knowledge of Odessa and its functionalities.">">
  • Strong problem-solving skills and ability to work independently.">">
  • Excellent verbal and written communication skills.">">
  • Ability to handle multiple tasks and prioritize effectively.">
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About Us

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We focus on creating a healthy, inclusive, and competitive work environment that ensures our employees are challenged and engaged.

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