
Technical Desktop Support Specialist
8 hours ago
Job Title: Technical Desktop Support Specialist
We are seeking a highly motivated and skilled Desktop Support Specialist to provide technical assistance to our end-users.
- Provide first-level technical support for hardware, software, and networking issues
- Troubleshoot desktop, laptop, and printer-related problems
- Install, configure, and maintain operating systems and applications
Key Responsibilities:
- Support and troubleshoot Microsoft Outlook and other MS Office applications
- Respond to IT support tickets in a timely and professional manner
- Coordinate with vendors for hardware replacement or warranty claims
Required Skills and Qualifications:
- Strong knowledge of desktop and laptop hardware
- Excellent troubleshooting and diagnostic skills
- Hands-on experience with Microsoft Outlook, Windows OS, and basic networking
Benefits:
- Opportunity to work in a dynamic and growing organization
- Competitive compensation package
- Ongoing training and development opportunities
Eligibility Criteria:
- Minimum 1.6 years of relevant experience
- Any graduate or diploma in IT/Computer Science preferred
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