
Enterprise Java Application Support Role
1 week ago
Job Title: Java Application Support Specialist
Job Overview:
We are seeking an experienced and skilled Java Application Support Specialist to ensure the stability, performance, and availability of our enterprise applications.
Key Responsibilities:
- Application Support: Provide Level 2/3 support for Java-based applications, troubleshooting and resolving incidents efficiently.
- Root Cause Analysis: Perform thorough analysis to identify and resolve system bottlenecks and issues.
- Collaboration: Work closely with cross-functional teams, including development and infrastructure, to resolve technical issues and improve application performance.
- Automation: Manage and execute deployments using automation tools, ensuring seamless application updates and minimal downtime.
- Monitoring: Utilize tools like AppDynamics, Splunk, ELK, Grafana, and Prometheus to monitor application performance and proactively address potential issues.
- Documentation: Maintain accurate and up-to-date documentation of processes and resolutions as part of knowledge management.
- On-Call Rotations: Participate in on-call rotations and handle high-severity incidents as required.
Required Skills:
- Core Java programming skills
- SQL and MongoDB database management
- Tomcat and WebLogic server administration
- ServiceNow and JIRA project management
- Shell scripting and Unix/Linux operating system expertise
- AppDynamics, Splunk, ELK, Grafana, and Prometheus monitoring tools
- Autosys and Control-M job scheduling
- Jenkins, Harness, and Kubernetes containerization
- Incident, problem, and change management
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