
Housekeeping Manager
3 days ago
About our workplace solutions: We contribute to better business performance and make life easier, more productive, and enjoyable – delivered to high standards by people who care.
We are a leading provider of workplace experience and facility management services with presence in over 30 countries across the globe. Our goal is to make every day easier for our clients and their employees.
The ideal candidate will be a strategic and experienced leader with a deep understanding of modern cleaning technologies, environmental health and safety (EHS) regulations, and team management.
We are looking for someone who can develop and execute a comprehensive, data-driven strategy for housekeeping services that aligns with overall corporate objectives. The role involves managing a substantial team, ensuring impeccable standards of cleanliness, hygiene, and organization throughout a high-traffic office environment.
Key Responsibilities- Strategic Planning and Management
- Develop and execute a comprehensive, data-driven strategy for housekeeping services that aligns with overall corporate objectives.
- Establish performance metrics (KPIs) to measure and continuously improve cleaning quality, efficiency, and employee satisfaction.
- Oversee the operational execution of the housekeeping department, including labor costs, equipment procurement, and supply management.
- Operational Excellence and Quality Assurance
- Implement and enforce standardized cleaning protocols, procedures, and quality standards for all workstations, meeting rooms, common areas, restrooms, and pantries.
- Conduct regular, documented inspections and audits of all facilities to ensure compliance with company standards and regulatory requirements.
- Team Leadership and Development
- Lead and manage a large team of housekeeping staff, supervisors, and vendors, fostering a culture of accountability and high performance.
- Develop and deliver robust training programs covering best practices, safety protocols, use of chemicals (COSHH), and customer service.
Required Qualifications
- Bachelor's degree in Facility Management, Hospitality Management, Business Administration, or a related field.
- 10+ years of experience in housekeeping or facility management, with at least 5 years in a senior leadership role overseeing a large corporate environment.
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