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Room Division Manager

2 weeks ago

Thrissur, Kerala, India Great Bell HR Consultancy Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Company OverviewJob OverviewQualifications and Skills
  • Overseeing and coordinating the operations of a hotel's front office, housekeeping, and guest service department (Mandatory skill).
  • Manage the cleaning and maintenance of guest rooms and public areas ensuring high standards of cleanliness and hygiene (Mandatory skill).
  • Analyzing reservation trends, implementing pricing strategies, and working with the revenue manager to maximize room revenue (Mandatory skill).
  • Oversee concierge, bell services and other guest-related services to ensure a positive guest experience.
  • Managing all types of reservations including individual and group bookings, ensuring accuracy and efficiency in the booking process.
  • Maximizing profitability by optimizing pricing, managing inventory, and analyzing market trends.
  • Strong leadership skills to mentor and guide staff while fostering a collaborative environment.
  • Excellent communication skills to effectively interact with guests, staff, and management.
Roles and Responsibilities
  • Lead and manage the front office, housekeeping, and guest service operations ensuring cohesive functionality.
  • Develop and implement operational strategies to enhance guest satisfaction and operational efficiency.
  • Monitor daily operations and ensure adherence to company policies and standards.
  • Collaborate with the revenue manager to apply dynamic pricing strategies and optimize room inventory.
  • Supervise housekeeping tasks, ensuring guest rooms and public areas maintain exceptional cleanliness.
  • Analyze market trends and reservation data to make data-driven decisions for pricing and promotions.
  • Coordinate with the concierge and bell services to enhance overall guest experience and expectations.
  • Ensure all bookings are handled accurately and efficiently, maintaining high levels of service quality.

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