Travel Support Specialist

1 day ago


Bengaluru, Karnataka, India IGT Solutions Full time
Customer Support Role Overview

We are seeking a skilled Travel Support Specialist to join our team at IGT Solutions. This is an excellent opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.

Job Responsibilities
  • Support International Travel Process: Our ideal candidate will understand the intricacies of various computer systems and effectively utilize them to streamline travel processes.
  • Customer Interaction: The successful candidate will engage with customers, clients, and vendors, addressing their concerns and escalating issues to supervisory staff as needed.
  • Training and Development: We offer regular training sessions to enhance client satisfaction, job performance, and professional growth.
  • Adherence to Policies: Our Travel Support Specialist will adhere to all company policies and procedures, ensuring seamless operations within the contact center environment.
Requirements and Qualifications
  • Education and Experience: A minimum of 6 months of travel experience, coupled with excellent written and spoken communication skills, is essential for this role.
  • Technical Skills: Proficiency in using computer applications, combined with a willingness to work in a voice environment with rotational shifts (including night shifts), is required.
  • Certifications and Training: Graduates or undergraduates with relevant qualifications are encouraged to apply.
Benefits and Work Environment
  • Competitive Salary: $40,000 - $60,000 per annum, depending on location and experience.
  • Opportunities for Growth: Regular promotions and career advancements within the company.
  • Flexible Working Hours: Monday to Friday, 9:30 am to 4:30 pm.
Location and Contact Information
  • Work Location: MSR North Tower, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045.
  • Contact Person: Satyam (Available during working hours).


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