Travel Desk Coordinator

2 weeks ago


Delhi, Delhi, India RC Project Consultancy (RCPC) Full time

We are seeking a Travel Desk Executive to join RC Project Consultancy (RCPC) in Delhi.

Key Responsibilities:

  • Provide exceptional customer service to clients planning business or leisure travel.
  • Collaborate with clients to understand their preferences, schedules, and budgets.
  • Utilize vendor databases to find flights, hotels, cruises, tours, and other travel arrangements.
  • Calculate travel costs and discuss arrangements with clients.
  • Book travel, hotels, rental cars, and other reservations.
  • Offer expert advice on local customs, attractions, and safety.
  • Provide information on required documents, such as passports and visas.
  • Customize travel itineraries based on client preferences, interests, and budgets.
  • Resolve issues like canceled flights or hotel reservation problems.
  • Arrange refunds and handle client complaints.
  • Follow up with clients about their travel plans and make adjustments as needed.
  • Maintain accurate records of bookings, payments, transactions, phone calls, and meetings.

As a Travel Desk Executive at RCPC, you will have the opportunity to work with a dynamic team and provide exceptional service to clients.



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