Travel Experience Coordinator
3 weeks ago
We are seeking a talented Travel Consultant Domestic Vertical to promote and book traveling arrangements for clients. The goal is to enhance satisfaction and acquire a loyal clientele.
Key Responsibilities- Research destinations and travel options regarding prices, customs, and weather conditions
- Diagnose client specifications and suggest suitable travel packages or services
- Organize travels from booking tickets and accommodation to securing rental transportation
- Supply travelers with relevant information and useful travel materials (guides, maps, event programs)
- Collect deposits and balances
- Utilize promotional techniques and prepare materials to sell tour packages
- Handle unforeseen problems and complaints, and determine eligibility for refunds
- Attend conferences to stay updated on tourism trends
- Manage electronic client records
- Establish relationships with key stakeholders
- Maintain financial records and documents
Requirements
- Proven experience as a Travel Consultant
- Excellent knowledge of traveling software (computer reservations systems, GDS systems, e-travel)
- Proficiency in English; knowledge of additional languages is an advantage
- Exemplary sales skills and customer-oriented approach
- Well-versed in various areas of travel (domestic/international, business/holidays, group/individual)
- Ability to present, persuade, and communicate effectively
- Demonstrable ability to handle crises
- Degree in Hospitality, Travel, Tourism, Business, or relevant field
- Candidates with personal travel experience are preferred
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