Travel Logistics Coordinator
4 weeks ago
We are seeking a highly skilled Travel Consultant to join our team at Best & Less Travel Pty Ltd. The ideal candidate will have a strong passion for travel and a keen eye for detail.
Key Responsibilities:
• Determine clients' requirements for travel and advise on itineraries based on best routes and cost.
• Make and confirm reservations using GDS.
• Notify clients of travel dates, baggage limits, special requests, visa requirements, and other relevant information.
• Interpret fare rules and advise clients on fare rules and conditions.
• Collect payments and issue clients' receipts, relevant documentation, and tickets for travel.
• Advise clients of schedule changes in a timely manner.
• Follow internal workflows using CRM and mid-office applications.
• Make follow-ups and convince clients.
• Be professional and positive in handling clients.
Competencies and Qualifications:
• Must have a minimum of two years' experience as a Travel Consultant.
• Must be fluent in English.
• Must be proficient in GDS.
• Must be computer literate, with familiarity with Microsoft Office or Google Docs.
• Should be familiar with any CRM.
• Must have good communication skills and customer service skills.
• Willingness and ability to learn.
Additional Information:
• Graduate in any discipline.
• IATA Qualification or equivalent along with industry experience.
• Benefits include a salary package, incentives, provident fund, and generous leave entitlements.
• Job type: Full-time.
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