Logistics Coordinator

6 days ago


Delhi, Delhi, India Eastern Book Company Full time
About EBC Webstore

EBC Webstore is India's largest e-commerce store in the legal space, shipping out of over 8 cities. As a high-growth platform, we are looking for a Supply Chain Manager (eCommerce)

to ensure timely delivery of goods from our online platform to the customer.

Key Responsibilities:
  • Develop and implement efficient dispatch processes to handle daily orders with precision
  • Ensure that picking and packing of all orders are suitable for transit to avoid refunds and negative reviews
  • Build a good working relationship with logistics department and courier service providers
  • Maintain meticulous records of all dispatch activities, including order processing, tracking numbers, and delivery confirmations
  • Manage procurement processes, coordinate with suppliers, and ensure timely delivery of materials
  • Work closely with eCommerce, Subscriptions and Billing department to ensure that objectives are met

Requirements:
  • Bachelors or Master's degree in a relevant field
  • 4+ years of experience in e-commerce dispatch and procurement role
  • Strong understanding of e-commerce logistics, procurement dispatch and courier management
  • Excellent problem-solving, negotiation, and decision-making skills
  • Good communication, presentation, and facilitation skills
  • Resolve any issues or delays in delivery promptly

About Us
The EBC Group is India's Largest Legal Information Technology (IT) Provider. We are a mission-driven company providing high-quality information and technology solutions to our customers. With a strong focus on innovation, we have developed many firsts in the sector, including India's largest legal eCommerce platform, the EBC Webstore; the EBC Reader, India's most advanced legal eLibrary and EBC Learning; an online learning platform. With branches in over 8 Indian cities, we offer a dynamic work environment with opportunities for growth and development.
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