Logistics Coordinator
2 weeks ago
EBC Webstore is India's largest e-commerce store in the legal space, shipping out of over 8 cities. As a high-growth platform, we are looking for a Supply Chain Manager (eCommerce)
to ensure timely delivery of goods from our online platform to the customer.
Key Responsibilities:
- Develop and implement efficient dispatch processes to handle daily orders with precision
- Ensure that picking and packing of all orders are suitable for transit to avoid refunds and negative reviews
- Build a good working relationship with logistics department and courier service providers
- Maintain meticulous records of all dispatch activities, including order processing, tracking numbers, and delivery confirmations
- Manage procurement processes, coordinate with suppliers, and ensure timely delivery of materials
- Work closely with eCommerce, Subscriptions and Billing department to ensure that objectives are met
Requirements:
- Bachelors or Master's degree in a relevant field
- 4+ years of experience in e-commerce dispatch and procurement role
- Strong understanding of e-commerce logistics, procurement dispatch and courier management
- Excellent problem-solving, negotiation, and decision-making skills
- Good communication, presentation, and facilitation skills
- Resolve any issues or delays in delivery promptly
About Us
The EBC Group is India's Largest Legal Information Technology (IT) Provider. We are a mission-driven company providing high-quality information and technology solutions to our customers. With a strong focus on innovation, we have developed many firsts in the sector, including India's largest legal eCommerce platform, the EBC Webstore; the EBC Reader, India's most advanced legal eLibrary and EBC Learning; an online learning platform. With branches in over 8 Indian cities, we offer a dynamic work environment with opportunities for growth and development.
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