Travel Experience Coordinator

4 weeks ago

Delhi, Delhi, India Travel Junky Full time
Travel Consultant Job Description

We are seeking a highly motivated and experienced Travel Consultant to join our team at Travel Junky. As a key member of our domestic travel team, you will be responsible for promoting and booking travel arrangements for clients, enhancing their satisfaction, and acquiring a dedicated clientele.

Key Responsibilities:
  • Conduct thorough research on various destinations and travel options, including prices, customs, and weather conditions.
  • Diagnose clients' specifications and wishes, and suggest suitable travel packages or services.
  • Organize travels from beginning to end, including booking tickets, accommodation, and rental transportation.
  • Provide clients with essential information and useful travel materials, such as guides, maps, and event programs.
  • Collect deposits and balances from clients.
  • Develop and implement promotional techniques to sell itinerary tour packages.
  • Handle unforeseen problems and complaints, and determine eligibility for money returns.
  • Attend conferences to stay updated on tourism trends.
  • Maintain accurate electronic records of clients and their travel arrangements.
  • Nurture relationships with key stakeholders and partners.
  • Manage financial statements and documents.
  • Meet revenue and profit targets.
Requirements:
  • Proven experience as a Travel Consultant.
  • Excellent knowledge of traveling software, including computer reservations systems and e-travel platforms.
  • Proficiency in English; knowledge of additional languages is an advantage.
  • Exceptional sales skills and a customer-centric approach.
  • Strong understanding of various areas of travel, including domestic and international, business and holidays, group and individual.
  • Ability to present, persuade, and communicate effectively.
  • Demonstrable ability to handle crises and resolve issues.
  • Degree in Hospitality, Travel, Tourism, Business, or a relevant field.
  • Candidates with personal travel experience are preferred.

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