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Dental Appointment Scheduler
3 weeks ago
Job Overview:
We are seeking a skilled Appointment Coordinator to join our team in scheduling appointments for dental clients in the US.
The ideal candidate should have excellent English communication skills, prior experience in handling US-based voice processes, and the ability to work during night and early morning shifts. Experience in the dental industry is highly preferred.
- Key Responsibilities:
- Conduct outbound calls to schedule appointments for dental clients.
- Ensure all scheduled appointments align with client preferences and availability.
- Effectively handle inquiries and provide necessary information about services.
- Maintain accurate records of calls and appointments.
- Meet performance targets and adhere to call scripts and guidelines.
- Collaborate with the team to optimize appointment booking strategies.
Required Skills and Qualifications:
- Excellent spoken English with a professional and clear tone.
- Minimum of 2+ years' experience in the US voice process, preferably in appointment booking or customer service.
- Familiarity with the dental industry is a plus.
- Able to work in a remote environment.
- Strong organizational and time-management skills.
Benefits:
Competitive split pay structure linked to performance and appointment booking success.