Service Support Expert

Job Title: Service Provider Expert">TCS is Hiring for a Service Provider Expert.Location- Bangalore and GurgaonExperience- 5 to 10 YearsJob Description:We are seeking an experienced professional with in-depth knowledge of Cisco Mobility technologies, including Cisco Gateways (PGW, SGW, MGW, SAEGW)Mobility Core Network Architecture (4G/5G)Call flows and...

Job Title: Learning Support ExpertThe role of a Learning Support Specialist is to provide guidance and support to students throughout their learning journey.Respond to student inquiries within 24 hours, displaying empathy and understanding towards the student's needs.Utilize industry knowledge to guide students through complex assignments and questions,...

Job Summary:We are seeking a skilled Technical Support Expert to join our team. As a Technical Support Expert, you will play a vital role in providing exceptional customer support and resolving technical issues in a timely manner.Key Responsibilities:Provide top-notch customer support through various channels, including phone, email, and chat.Analyze and...

Job Title: Service Delivery ExpertThe role of a seasoned ITSM delivery professional is crucial in setting up and leading a comprehensive service delivery system from the ground up.Key Responsibilities:Establishing robust delivery frameworks, standardizing processes, ensuring high-quality services, and driving customer satisfaction are essential aspects of...

Customer Service Representative Job OverviewWe are seeking a skilled customer service professional to join our team. The ideal candidate will possess excellent communication skills, be customer-focused, and have experience in handling client interactions.Key Responsibilities:Act as the primary point of contact for customer inquiries via phone and...

Senior Service Technician Job DescriptionAs a Senior Service Technician, you will be responsible for overseeing and coordinating service staff activities and services. You will provide training to other Service Technicians on advanced problem-solving and support.Provide expert-level technical support and guidance to team members.Develop and maintain the ITSM...

IT Service Management SpecialistWe are seeking a highly skilled IT Service Management Specialist to join our team.Achieve successful implementation and management of IT service management solutions using the ServiceNow platform.About This RoleThe ideal candidate will be responsible for designing and developing technical solutions using the ServiceNow...

Job Opportunity: Customer Service ProfessionalWe are seeking a detail-oriented and dedicated customer service expert to fill this key role in our organization.This position is responsible for delivering exceptional customer service experiences from initial engagement to final resolution. Key responsibilities include:Responding to customer inquiries promptly...

Customer Support ExpertAs a customer support expert, you will play a pivotal role in delivering exceptional service to our clients. Your primary responsibility will be to provide timely and professional assistance to customers through voice communication.Key Responsibilities:• Respond to customer inquiries and resolve issues efficiently.• Utilize...

Service Support Specialist - DG ServiceOur team is looking for a skilled Service Support Specialist to join our DG Service team. In this role, you will be responsible for providing on-site service support by handling customer complaints, attending commissioning calls, and ensuring timely resolution of service issues.Responsibilities:Attend field complaints...