Advanced Technical Support Specialist

Job Description:Exceptional technical professionals are required to provide world-class support for Microsoft 365 product applications at a Level 2 skillset.Perform Level 2 application support and incident management tasks with expertise.Collaborate closely with Level 1/1.5 support teams to achieve seamless support services.Escalate complex issues to Level 3...

Job Title: Technical Support SpecialistAs a Technical Support Specialist, you will play a pivotal role in ensuring seamless IT operations for our clients. Your expertise in troubleshooting and resolving technical issues will be invaluable in maintaining the efficiency of our systems.Key Responsibilities:Provide top-notch technical support and resolve complex...

Technical Support SpecialistThe successful candidate will be the primary point of contact for internal and external users seeking technical assistance via email, forms, or telephone. They will serve as a key member of our team, fostering collaboration and driving results through effective communication and problem-solving skills.Diagnose and resolve basic...

Technical Support Specialist PositionWe are seeking a skilled technical support specialist to provide expert assistance to users across the organization.

Job Description:This role involves providing technical support and configuration across banking and securities business under a dual-hat arrangement.The successful candidate will be responsible for supporting UK hours, participating in overnight support rota, and working weekends as required.Key responsibilities include documenting technical requirements,...

Role Summary:PrimeX Meta, a leading partner in delivering AI-powered IT solutions, is seeking an Information Technology Support Technician to provide technical support for desktop computers and troubleshoot technical issues.Key Responsibilities:Diagnose and resolve hardware and software problemsSupport printers and install new equipmentPerform computer...

Desktop Support SpecialistThe role of a Desktop Support Specialist is to provide technical support and assistance to end-users, ensuring they have the necessary tools and resources to perform their jobs efficiently.This position requires a strong understanding of Microsoft Windows operating systems, Office applications, and other network administration...

Job Title: IT Support SpecialistAs an IT Support Specialist, you will serve as the frontline support for our clients, delivering prompt and effective assistance to resolve technical issues and support requests.Your primary responsibility will be to provide remote technical support via phone, email, or chat, addressing a wide range of IT-related issues...

Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team.Responsibilities:Provide technical assistance for users of client software by responding to inquiries regarding errors, problems, or requests.Identify, research, and resolve technical problems.Use the IT Service Management system to review and respond to...

Job DescriptionIn this senior technical support role, you will be responsible for providing expert guidance to customers and partners on the safe adoption of GenAI apps and the protection of SaaS applications.You will serve as the senior escalation point for our AI Access Security solution, addressing complex issues related to GenAI app adoption and SaaS...