Technical Support Specialist

12 hours ago

Vellore, Tamil Nadu, India beBeeIT Full time ₹ 20,00,000 - ₹ 40,00,000
Job Title: Technical Support Specialist

As a Technical Support Specialist, you will play a pivotal role in ensuring seamless IT operations for our clients. Your expertise in troubleshooting and resolving technical issues will be invaluable in maintaining the efficiency of our systems.

Key Responsibilities:
  • Provide top-notch technical support and resolve complex desktop computer issues
  • Ensure optimal system performance by conducting regular maintenance and upgrades
  • Maintain and repair printers to guarantee uninterrupted printing services
Requirements:
  • Strong analytical skills with the ability to identify and resolve technical problems efficiently
  • Proven experience in desktop computer support and printer maintenance
  • Proficiency in computer repair and upgrade procedures
  • Excellent communication skills with the ability to articulate complex technical information to non-technical stakeholders
  • Ability to work independently and as part of a remote team
  • Certifications in IT support or related fields are highly desirable
  • Previous experience in the travel industry is advantageous

The ideal candidate will possess excellent problem-solving skills, a strong work ethic, and a passion for delivering exceptional customer service. If you are a motivated individual with a background in IT support, we encourage you to apply for this exciting opportunity.

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