Customer Success Business Analyst
1 month ago
We are seeking a Customer Success Executive to join our team at Tricog Health. The successful candidate will be responsible for ensuring that our clients receive top-tier service, guidance, and support.
Role OverviewThis role will provide exposure to customer relationship management, product usage, and data analysis, offering valuable insights into the customer lifecycle.
Responsibilities- Work closely with the Customer Success Manager to track and monitor customer health and satisfaction.
- Maintain a good relationship with customers and identify potential issues well ahead of time.
- Develop a strong touch-point schedule with key stakeholders.
- Work closely with the accounts team to ensure timely payments.
- Identify and rectify poor usage issues in collaboration with the marketing team of the customer.
- A customer-oriented mindset with a passion for providing excellent service.
- Strong interpersonal skills and communication skills, both written and verbal.
- Proficient in Google Suite or Microsoft Office Suite (Excel, Word, PowerPoint).
- Familiarity with CRM tools is a plus.
The estimated salary for this position is ₹ 6-8 lakhs per annum, depending on experience and qualifications.
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Customer Success Operations Strategist
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Customer Success Business Development Manager
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Business Analyst with Customer Service Expertise
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Bengaluru, Karnataka, India Success Booster Full timeSenior Engineering Manager Job DescriptionAbout the Role:We are seeking an experienced Senior Engineering Manager to lead our technical teams in delivering innovative solutions that align with our strategic business goals. This role requires a blend of strong engineering expertise, leadership, strategic vision, and the ability to work effectively with...
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Customer Success Strategist
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Customer Success Director
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