Customer Success Expert

5 days ago


Bengaluru, Karnataka, India Scrut Automation Full time
Unlock Your Career Potential

We are seeking a highly motivated and results-driven Business/ Customer Success Analyst to join our dynamic team at Scrut Automation in Bangalore. As a key member of our Customer Success team, you will play a pivotal role in driving customer success by nurturing customers in our rapidly growing business.

In this exciting opportunity, you will be responsible for owning the customer life cycle and account management, ensuring smooth onboarding, consistent engagement with MBRs and QBRs, and building trust and transparency relationships with customers.

You will also be responsible for representing the voice of the customer, influencing product development roadmaps, empathizing with every aspect of the customer experience, and relying heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.

We offer a competitive compensation package, including a base salary of **₹10-15 lakhs** per annum, plus benefits and an employee-friendly work culture. If you are passionate about delivering exceptional customer experiences and have a keen ability to multitask, we encourage you to apply for this role.

The ideal candidate will possess a Bachelor's degree in Business or Operations Management, 2-4 years of experience in Customer Success or Account Management at a SaaS company, and experience in the cybersecurity or compliance industry. You should have clear and thoughtful communication skills, strong critical thinking ability, problem-solving ability, and a customer-centric outlook.

At Scrut Automation, you will have the opportunity to make an early impact on one of the most promising high-growth SaaS startups in India, work in a high-performing action-oriented team, and gain immense exposure to the founders and leadership.

This is a fantastic chance to shape the future of B2B SaaS Customer Success with your innovative ideas and grow with a talented team.



  • Bengaluru, Karnataka, India Quest For Success Full time

    **Quest for Success: A Leader in Education Excellence**We are a renowned SAT and AP training institute in India, committed to delivering exceptional results. With a proven track record of success, we empower students to achieve their academic goals through comprehensive preparation programs.**About the Role:**We are seeking a highly skilled CUSTOMER SUCCESS...


  • Bengaluru, Karnataka, India SAP Full time

    Unlock your potential with SAP as an AI Transformation Expert for Customer Success.About the RoleThis is a challenging and rewarding opportunity to drive business transformation and customer success in a fast-paced environment. As a key member of our team, you will be responsible for delivering high-impact projects that leverage the power of artificial...

  • Client Success Expert

    1 month ago


    Bengaluru, Karnataka, India Decision Foundry Full time

    About the Role:Decision Foundry is a fast-growing global data consultancy seeking a highly motivated Client Success Expert to accelerate adoption, engagement, and growth for clients of all sizes.As a Client Success Expert, you will work closely with cross-functional teams to deliver excellent client experiences and help drive the continued growth of our...


  • Bengaluru, Karnataka, India Awign Expert Full time

    About Us: Awign Expert, a division of Awign, empowers professionals by connecting them with top companies and managing administrative tasks. We provide access to exciting project-based opportunities, handle onboarding, feedback, conflict resolution, and payroll.Key Responsibilities:We are seeking an experienced ServiceNow Developer to join our team as an...


  • Bengaluru, Karnataka, India MoEngage Inc. Full time

    At MoEngage Inc., we're revolutionizing customer engagement in the mobile era. Our innovative Marketing Technology Stack empowers brands to drive long-term, personalized interactions across channels, resulting in increased customer retention and lifetime value (LTV).We're a fast-paced startup with a global presence spanning 35 countries, featuring offices in...


  • Bengaluru, Karnataka, India Zycus Full time

    About ZycusZycus is a pioneering company in Cognitive Procurement software, trusted by large global enterprises for two decades. We have been consistently recognized by Gartner, Forrester, and other analysts for our Source to Pay integrated suite.Our S2P software is powered by the revolutionary Merlin AI Suite, taking over tactical tasks and empowering...


  • Bengaluru, Karnataka, India Zycus Full time

    Unlock Your Potential as a Product Success Business Development Expert at ZycusWe are seeking a dynamic and customer-focused professional to join our Customer Success team as a Product Success Business Development Expert. This role plays a key part in driving customer adoption, satisfaction, support, and retention by providing expert guidance on our...


  • Bengaluru, Karnataka, India Manhattan Associates Full time

    Job SummaryWe are seeking an experienced Supply Chain Consultant to join our team at Manhattan Associates. As a key member of our customer success team, you will be responsible for providing expert-level support and guidance to our clients to ensure their supply chain operations run smoothly.About the RoleThis is a unique opportunity to work with a leading...


  • Bengaluru, Karnataka, India ANSR Global Corporation Full time

    Customer Success ManagerWe're looking for a seasoned Customer Success Manager to join our team at ANSR Global Corporation. As a key member of our HR technology solutions team, you'll be responsible for ensuring our customers get the most value from our products.Key Responsibilities:Partner with new customers throughout the onboarding journey to ensure a...

  • Golang Developer

    2 weeks ago


    Bengaluru, Karnataka, India Awign Expert Full time

    A challenging opportunity has arisen for a skilled Golang Developer - Enterprise Software Expert to join the team at Awign Expert. This role will involve designing and developing high-volume REST APIs using Golang, with a strong focus on scalability and reliability.The ideal candidate will have extensive experience in application design, software...


  • Bengaluru, Karnataka, India Locus Full time

    Customer Success EngineerLocus.sh is a cutting-edge technology company dedicated to solving the most challenging problems in logistics and supply chain.Our mission is to revolutionize the supply chain realm through innovative technology, enabling smarter, automated decision-making.From dispatch management and carrier orchestration to route optimization and...


  • Bengaluru, Karnataka, India customer of Alp consulting Full time

    We are seeking a highly skilled Senior Integration Specialist to join our team as an SAP CPI expert. The ideal candidate will have hands-on experience in developing and implementing custom integration solutions using SAP Cloud Connector and CPI cockpit.About the RoleIn this role, you will work closely with multiple teams to gather business and functional...


  • Bengaluru, Karnataka, India Adobe Full time

    Company Overview:At Adobe, we're passionate about empowering people to create beautiful and powerful digital experiences. Our mission is to hire the best talent and create exceptional employee experiences where everyone is respected and has access to equal opportunity.We believe that new ideas can come from anywhere in the organization, and we're committed...


  • Bengaluru, Karnataka, India Thermo Fisher Scientific Full time

    About Thermo Fisher ScientificAs a key player in the life sciences industry, we support our customers to drive innovation and make the world healthier, cleaner and safer. Our Mission enables us to deliver an outstanding combination of innovative technologies, purchasing convenience, and pharmaceutical services.We are looking for a Customer Experience Expert...


  • Bengaluru, Karnataka, India NoBroker Full time

    Job Title: Customer Relationship Expert ExecutiveJob Overview:We are seeking a skilled Customer Relationship Expert to manage our paid customers at NoBroker. The ideal candidate will have excellent communication skills and be able to build sustainable relationships with our customers.Key Responsibilities:Act as the primary point of contact for paid...


  • Bengaluru, Karnataka, India Wings group of Companies Full time

    Unlock Your Potential with Wings Group of CompaniesAs a customer-centric organization, we're passionate about helping brands realize their full potential. With 25 years of experience and a global presence in 8 countries, we've built a reputation for delivering exceptional service and driving unprecedented success.Our commitment to excellence is driven by a...


  • Bengaluru, Karnataka, India BiteSpeed Full time

    Company OverviewBiteSpeed is a leading SaaS startup revolutionizing the e-commerce industry with its AI-native Marketing, Support & Sales suite. With a strong presence in 50+ countries and a diverse portfolio of 2500+ e-commerce brands, we're shaping the future of commerce.Job DescriptionWe're seeking an experienced Customer Success Manager to join our team....


  • Bengaluru, Karnataka, India Adobe Full time

    Unlock the Potential of Our Enterprise SaaS CustomersAs a dynamic leader with 15+ years of experience in customer-facing roles, you will oversee our globally distributed customer success team tasked with making our Enterprise SaaS customers widely successful. Reporting to the Global Head of Customer Success Group, you will own customer success activities and...


  • Bengaluru, Karnataka, India Cropin Full time

    Customer Success LeadAbout the CompanyCropin is a leading agricultural technology company that aims to revolutionize farming practices through innovative solutions.We are seeking an experienced customer-facing professional to drive our customer success strategy and lead our team to achieve exceptional results.Job Summary:The successful candidate will be...


  • Bengaluru, Karnataka, India Milestone Full time

    About UsMilestone has been a leading provider of digital marketing software and services for over 25 years. Our omnichannel digital presence platform helps businesses create, organize, and amplify their digital information to make it more accurate, consistent, and visible.We serve over 2,000 companies in various industries, including Hospitality, Retail,...