Customer Relationship Expert

2 days ago


Bengaluru, Karnataka, India NoBroker Full time
Job Title: Customer Relationship Expert Executive

Job Overview:

We are seeking a skilled Customer Relationship Expert to manage our paid customers at NoBroker. The ideal candidate will have excellent communication skills and be able to build sustainable relationships with our customers.

Key Responsibilities:

  • Act as the primary point of contact for paid customers, providing exceptional service and support.
  • Build trust with customers through regular open communication and by actively listening to their needs.
  • Identify and assess customer needs to provide personalized solutions.
  • Servicing customers in finding the right tenant or house that meets their requirements.
  • Handling inbound and outbound calls from customers and leads, using internal tools and methods to provide best possible service.
  • Negotiating with leads on behalf of customers to ensure successful outcomes.
  • Maintaining customers up-to-date on the progress of their account.
  • Following established communication procedures, guidelines, and policies.
  • Going above and beyond to provide an exceptional customer experience.

Benefits:

  • A competitive estimated salary of 20000 per month.


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