Head of Client Experience

1 day ago


Delhi, Delhi, India Essvee Consultant Full time

**Essvee Consultant: A Dynamic Event Management Company**

We are a rapidly growing event management company based in Delhi, with a focus on delivering exceptional events that exceed client expectations. Our team is dedicated to providing world-class service and creating unforgettable experiences for our clients.

About the Role:

We are seeking a highly skilled and experienced Senior Event Strategist to lead our client servicing team. As a key member of our leadership team, you will be responsible for developing and implementing strategic plans to deliver exceptional events that meet or exceed client expectations.

Key Responsibilities:

  • Develop and implement strategic plans to deliver exceptional events that meet or exceed client expectations
  • Lead and manage the client servicing team to achieve company goals and client satisfaction
  • Collaborate with the business development team to identify and pursue new client opportunities
  • Negotiate contracts and pricing with clients to maximize profitability
  • Manage budgets and ensure projects are delivered within financial constraints

Salary: ₹15 crore revenue target per annum, with a competitive salary and benefits package

Requirements:

The successful candidate will have:

  • Bachelor's degree in Business, Marketing, Event Management, or a related field; MBA preferred
  • 8+ years of experience in client servicing, with at least 5 years in a leadership role in the event management industry
  • Proven track record of managing large-scale events and a business portfolio of similar value

Why Join Us?

This is an exciting opportunity to join a rapidly growing event management company and lead a dynamic team. You will have the chance to work on high-profile events and deliver exceptional results, as well as enjoy a competitive salary and benefits package.



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